Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud, in 15 seconds
Choose Microsoft Dynamics 365 Sales if…
- You want deeper AI and automation features
Choose Salesforce Sales Cloud if…
- You want the lower entry price
Head-to-Head Scorecard
How Microsoft Dynamics 365 Sales and Salesforce Sales Cloud score
It's evenly matched — each leads on 1 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
MicrosoftNo reviewsSalesforceNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Microsoft0Salesforce0 - Salesforce Sales Cloud
Entry Pricing
Lowest published starting price (free plan = lowest)
Microsoft$65/moSalesforce$25/mo - Even
Free Access
Availability of a free plan and/or free trial
MicrosoftFree trialSalesforceFree trial - Even
Integrations
Number of listed third-party integrations
Microsoft6Salesforce6 - Even
Features
Number of listed product capabilities
Microsoft6Salesforce6 - Microsoft Dynamics 365 Sales
AI Features
Capabilities mentioning AI, automation or ML
Microsoft3Salesforce2 - Even
Security & Compliance
Number of listed compliance certifications
Microsoft4Salesforce4 - Even
Platforms & Deployment
Supported platforms and deployment options
Microsoft4Salesforce4
Feature Comparison
Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Microsoft Dynamics 365 Sales
Salesforce Sales CloudPricing Comparison
Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Microsoft Dynamics 365 Sales
$65/mo to start- Lead & opportunity management
- Built-in dashboards
- Mobile app
- AI-guided selling
- Copilot
- Forecasting
- Customization
- Conversation intelligence
- Advanced AI
- Sales accelerator
Salesforce Sales Cloud
$25/mo to start- Lead & contact management
- Email integration
- Out-of-the-box reports
- Forecasting
- Customizable pipelines
- Quotes & contracts
- Advanced automation
- Workflow & approvals
- API access
- Einstein AI
- Premier support
- Full sandbox & customization
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud: strengths and trade-offs
Microsoft Dynamics 365 Sales
Pros
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Stronger AI / automation features
- Public API available
Cons
- No free plan
- Higher starting price ($65/mo)
Salesforce Sales Cloud
Pros
- Free trial offered
- Lower starting price ($25/mo)
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Public API available
Cons
- No free plan
Buyer Fit
Who should use Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud?
Startups
Salesforce Sales Cloud
Salesforce Sales Cloud keeps early-stage costs lowest with its entry tier.
Small businesses
Salesforce Sales Cloud
Salesforce Sales Cloud offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Either
Either leads on compliance and breadth for complex needs.
Ecommerce
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales integrates with more of the commerce stack.
SaaS companies
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (1)
Only in Microsoft Dynamics 365 Sales (5)
Only in Salesforce Sales Cloud (5)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Microsoft Dynamics 365 Sales and Salesforce Sales Cloud.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Microsoft Dynamics 365 Sales and Salesforce Sales Cloud against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationMicrosoft Dynamics 365 Sales vs Salesforce Sales Cloud — Frequently Asked Questions
What is the difference between Microsoft Dynamics 365 Sales and Salesforce Sales Cloud?
Microsoft Dynamics 365 Sales and Salesforce Sales Cloud are both CRM Software solutions. Microsoft Dynamics 365 Sales is rated 0.0/5 by 0 users, while Salesforce Sales Cloud is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Microsoft Dynamics 365 Sales or Salesforce Sales Cloud?
Based on user ratings, Microsoft Dynamics 365 Sales scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Microsoft Dynamics 365 Sales or Salesforce Sales Cloud?
Salesforce Sales Cloud is the more affordable option, starting at $25/month.
Does Microsoft Dynamics 365 Sales or Salesforce Sales Cloud have a free plan?
Neither Microsoft Dynamics 365 Sales nor Salesforce Sales Cloud currently offers a free plan, but Microsoft Dynamics 365 Sales provides a free trial.
Can I switch from Microsoft Dynamics 365 Sales to Salesforce Sales Cloud?
Switching between Microsoft Dynamics 365 Sales and Salesforce Sales Cloud is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud?
Microsoft Dynamics 365 Sales is best suited for teams that prioritise enterprise features. Salesforce Sales Cloud works well for budget-conscious buyers.
Our Verdict
The bottom line on Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Salesforce Sales Cloud
Salesforce Sales Cloud has the friendliest entry point for new teams.
Best for Enterprise
Either
It's a tie leads on compliance and feature breadth.
Best Value
Salesforce Sales Cloud
Salesforce Sales Cloud delivers the lowest cost to get started.
Best AI Features
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.