All Software

Agile CRM is an affordable all-in-one platform that brings sales, marketing, and customer service together for small businesses. Instead of paying for separate tools, teams get a CRM, marketing automation, and a help desk in one place — with a free tier for up to 10 users. Sales CRM Manage contacts and deals across a visual pipeline, with built-in telephony (click-to-call), appointment scheduling, email tracking, and task automation to keep reps productive. Marketing automation Run email campaigns, build landing pages and web forms, score leads, and trigger automated journeys based on web and behavior data — bringing marketing automation to teams that couldn't otherwise afford it. Help desk & service A built-in help desk manages support tickets with groups, labels, canned responses, and SLAs, so sales, marketing, and support all share the same customer record. Value-packed features Agile CRM is known for packing a wide feature set — including gamification, social monitoring, and 500+ integrations — into low-cost plans, making it a strong value for small teams that want breadth without enterprise pricing. Pricing Agile CRM offers a free plan for up to 10 users, then paid plans per user per month — Starter ($8.99), Regular ($29.99), and Enterprise ($47.99) on annual terms (monthly billing is higher). Higher tiers raise limits on contacts, campaigns, and integrations. Who it's for Small businesses and lean teams that want sales, marketing, and support in a single affordable tool rather than stitching together separate products.

Close is a CRM built for high-velocity inside sales teams. Its defining feature is communication built directly into the CRM — calling, SMS, and email all happen inside Close, with automatic logging and a Power Dialer to maximize rep activity. It adds pipeline management, email and call sequences, automation, and reporting focused on the metrics that matter to sales leaders. Close is popular with startups and SMBs whose reps live in the phone and inbox and want a tool that removes friction between conversations. Pricing is per user per month across Base, Startup, Professional, and Enterprise tiers.

Bitrix24 is an all-in-one online workspace that bundles CRM with project management, team collaboration, a contact center, and website building. Its CRM covers leads, deals, quotes, invoices, sales automation, and a built-in contact center spanning email, telephony, live chat, and social channels. Because it combines so many tools and offers a free plan for unlimited users, Bitrix24 is popular with small businesses that want broad functionality without assembling multiple subscriptions. Paid plans are priced as flat monthly fees (not strictly per user) across Basic, Standard, and Professional tiers, scaling user counts, storage, and automation.

Nutshell is an all-in-one CRM and email marketing platform built for small and mid-sized businesses that want power without complexity. It provides contact and pipeline management, multiple pipeline views, sales automation, and reporting, plus built-in email marketing campaigns so teams can nurture leads without a separate tool. Nutshell is known for fast setup, friendly support, and transparent per-user pricing. It suits sales teams that want a straightforward CRM that combines selling and marketing in one place. Plans span Foundation, Growth, Pro, Business, and Enterprise, each adding automation, reporting, and customization.

Copper is a customer relationship management platform built specifically for Google Workspace. It lives inside Gmail and automatically captures contacts, emails, and meetings, eliminating much of the manual data entry that slows CRM adoption. Copper offers pipeline and opportunity management, task automation, and reporting, all with a clean interface that mirrors Google's design. It is especially popular with agencies, consultancies, and small businesses that run on Google Workspace and want relationship management that feels native. Pricing is per user per month across Starter, Basic, Professional, and Business tiers.

Nimble is a relationship-focused CRM that brings contacts, social profiles, emails, and calendar activity into a single, automatically enriched record. It works where you already do business — inside Gmail, Outlook, and across the web via a browser extension — surfacing contact details and engagement history wherever a name appears. Nimble adds pipeline management, group messaging, and task tracking with a simple, affordable single plan. It is popular with small teams, solopreneurs, and relationship-driven professionals who value social insight and low overhead over heavy customization.

Less Annoying CRM lives up to its name with a deliberately simple, no-frills approach aimed squarely at small businesses. It covers the essentials — contact management, a customizable sales pipeline, calendars and tasks, and notes and files — without the complexity or upsells of larger platforms. Everything is included at one flat per-user price, with free customer service by phone and email and no long-term contracts. It is a strong fit for very small teams and solo operators who have been frustrated by bloated, expensive CRMs and just want something that works.

Apptivo is an integrated business management suite built around a flexible CRM. Beyond contact, lead, and opportunity management, it bundles dozens of apps — invoicing, estimates, project management, help desk, field service, procurement, and more — so small and mid-sized businesses can run much of their operation in one place. Apptivo emphasizes affordability and configurability, letting teams enable only the apps they need and customize fields and workflows. It appeals to budget-conscious businesses that want broad functionality and a single vendor. Pricing is per user per month across Lite, Premium, Ultimate, and Enterprise tiers.

Vtiger CRM is an all-in-one customer relationship management platform that unifies sales, marketing, and customer support around a single source of truth. It offers pipeline and deal management, marketing automation and email campaigns, a help desk, and the Calculus AI engine for conversation analysis, best-time-to-contact, and deal predictions. Vtiger has roots in open source and remains known for strong value and flexibility. It suits small and mid-sized businesses that want sales, marketing, and service in one tool. Vtiger offers a free One Pilot edition, with One Growth, Professional, and Enterprise plans priced per user per month.

Freshsales is the AI-powered sales CRM from Freshworks, built to give teams a single view of every customer with built-in phone, email, and chat plus Freddy AI. It combines contact and deal management, visual pipelines, and automation in a clean, affordable package popular with small and mid-sized teams — and, as an India-founded product, it's priced in INR for Indian businesses. One view of every customer Manage contacts, accounts, and deals with a 360° timeline that pulls in email, calls, chat, and website activity, so reps always have context without switching tools. Built-in communication Freshsales includes a built-in phone (cloud telephony), email, and chat, so you can call, email, and message prospects directly from the CRM with everything logged automatically. Freddy AI that guides selling Freddy AI scores contacts and deals, predicts which opportunities are likely to close, suggests next best actions, and helps draft emails — bringing practical AI to everyday selling. Automate and scale Build visual pipelines, run sales sequences and workflow automation, capture leads with web forms, and track performance with reports and dashboards. A mobile app and a marketplace of integrations round it out. Pricing (India) Freshsales offers a free plan for up to 3 users, then paid plans per user per month: Growth (₹749), Pro (₹3,239), and Enterprise (₹4,899), billed annually and excluding GST. A free trial is available on paid plans. Who it's for Startups and small-to-mid-sized sales teams — especially in India — that want an affordable, AI-powered CRM with built-in phone and email and minimal setup.