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AI-powered CRM by Freshworks
Yes, Freshsales offers a free plan with contact management and built-in chat, email, and phone.
Freddy is Freshworks' AI that scores contacts, suggests next actions, and forecasts deals.
Yes, Freshsales includes a built-in phone with call recording and routing, no third-party tool required.
Pricing Model
Per User/Month
Starting Price
$15/mo
Free Options
Free version, Free trial
Kickstart your sales
Cut busywork with automation
Manage multiple pipelines
Advanced governance
| Feature | Free | Growth | Pro Popular | Enterprise |
|---|---|---|---|---|
| Contact & account management | — | — | — | |
| Built-in chat, email & phone | — | — | — | |
| Mobile app | — | — | — | |
| Visual sales pipeline | — | — | — | |
| AI contact scoring | — | — | — | |
| Workflows | — | — | — | |
| Sales sequences | — | — | — | |
| Multiple pipelines | — | — | — | |
| Advanced Freddy AI | — | — | — | |
| Territory management | — | — | — | |
| Sales teams | — | — | — | |
| Custom modules | — | — | — | |
| Audit logs | — | — | — | |
| Dedicated account manager | — | — | — |
Other
Marketing
Finance
Communication
Authentication
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
The world's #1 CRM platform
Free CRM with sales, marketing & service tools
Affordable CRM for teams of all sizes
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