Deskpro vs LiveChat: Which Customer Support Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Deskpro vs LiveChat, in 15 seconds
Choose Deskpro if…
- You prefer Deskpro's approach and ecosystem
Choose LiveChat if…
- You want the lower entry price
- You depend on a broad integration ecosystem
- You have strict security & compliance needs
- You need the broader feature set
Head-to-Head Scorecard
How Deskpro and LiveChat score
LiveChat leads on 4 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
DeskproNo reviewsLiveChatNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Deskpro0LiveChat0 - LiveChat
Entry Pricing
Lowest published starting price (free plan = lowest)
Deskpro$29/moLiveChat$19/mo - Even
Free Access
Availability of a free plan and/or free trial
DeskproFree trialLiveChatFree trial - LiveChat
Integrations
Number of listed third-party integrations
Deskpro8LiveChat12 - LiveChat
Features
Number of listed product capabilities
Deskpro8LiveChat13 - Even
AI Features
Capabilities mentioning AI, automation or ML
Deskpro1LiveChat1 - LiveChat
Security & Compliance
Number of listed compliance certifications
Deskpro3LiveChat4 - Even
Platforms & Deployment
Supported platforms and deployment options
Deskpro7LiveChat7
Feature Comparison
Deskpro vs LiveChat feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Deskpro
LiveChatPricing Comparison
Deskpro vs LiveChat pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Deskpro
$29/mo to start- Per agent, from 29 dollars annual
- Multichannel ticketing
- Knowledge base
- Automation
- Per agent
- Advanced automation
- Chatbots
- More integrations
- Per agent
- Advanced security
- SLA
- Priority support
LiveChat
$19/mo to start- 60-day chat history
- Basic widget customization
- Ticketing system
- Data security
- Unlimited chat history
- Full widget customization
- Agent groups
- Basic reporting
- Everything in Team
- Staffing prediction
- Work scheduler
- Advanced reporting
- Dedicated account manager
- Product training
- Software engineer support
- Security assistance
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Deskpro vs LiveChat: strengths and trade-offs
Deskpro
Pros
- Free trial offered
- Compliance: GDPR, SOC 2, ISO 27001
- Public API available
Cons
- No free plan
- Higher starting price ($29/mo)
- Fewer native integrations than the alternative
LiveChat
Pros
- Free trial offered
- Lower starting price ($19/mo)
- Broad integration ecosystem (12)
- Compliance: SOC 2, GDPR, ISO 27001
- Public API available
Cons
- No free plan
Buyer Fit
Who should use Deskpro vs LiveChat?
Startups
LiveChat
LiveChat keeps early-stage costs lowest with its entry tier.
Small businesses
LiveChat
LiveChat offers the most accessible pricing for lean teams.
Agencies
LiveChat
LiveChat connects to more tools for multi-client workflows.
Enterprises
LiveChat
LiveChat leads on compliance and breadth for complex needs.
Ecommerce
LiveChat
LiveChat integrates with more of the commerce stack.
SaaS companies
LiveChat
LiveChat is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (4)
Only in Deskpro (4)
Only in LiveChat (8)
Keep Exploring
Other alternatives worth considering
Similar customer support products buyers compare alongside Deskpro and LiveChat.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Deskpro and LiveChat against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationDeskpro vs LiveChat — Frequently Asked Questions
What is the difference between Deskpro and LiveChat?
Deskpro and LiveChat are both Customer Support solutions. Deskpro is rated 0.0/5 by 0 users, while LiveChat is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Deskpro or LiveChat?
Based on user ratings, Deskpro scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Deskpro or LiveChat?
LiveChat is the more affordable option, starting at $19/month.
Does Deskpro or LiveChat have a free plan?
Neither Deskpro nor LiveChat currently offers a free plan, but Deskpro provides a free trial.
Can I switch from Deskpro to LiveChat?
Switching between Deskpro and LiveChat is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Deskpro vs LiveChat?
Deskpro is best suited for teams that prioritise enterprise features. LiveChat works well for budget-conscious buyers.
Our Verdict
The bottom line on Deskpro vs LiveChat
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
LiveChat
LiveChat has the friendliest entry point for new teams.
Best for Enterprise
LiveChat
LiveChat leads on compliance and feature breadth.
Best Value
LiveChat
LiveChat delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.