Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options, free and unbiased.
A real human, fast
Someone on our team replies within one business day, no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing, you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
AI support agents that resolve tickets end to end
Updated
Parahelp is an AI support agent platform that resolves complex customer issues end to end across email, live chat and Slack by connecting to your tools through APIs. It includes a Customer Agent and an Internal Agent that builds and improves it.
The vendor describes a three-hour rollout: connect context sources and tools in hour one, review configurations in hour two and go live in hour three. The Internal Agent turns plain-language instructions into improvements to the Customer Agent.
B2B and SaaS support teams that want automated resolution rather than suggested replies. A customer on its site reports 94% CSAT, and Parahelp states it is SOC 2 Type II audited and GDPR compliant.
Start is $1,000 per month for startups under 3,000 tickets monthly, with resolved tickets at $1.25 each. Scale is $4,000 per month for 3,000 to 20,000 tickets with a 20% discount. Above 20,000 tickets is custom. All tiers have a 14-day trial.
Decagon is another AI support agent platform, Gorgias and Tidio Lyro target ecommerce support, and Freshworks Freddy and Help Scout AI add AI to existing helpdesks.
Pricing Model
USAGE BASED
Starting Price
$1,000/mo
Free Options
Free trial
| Feature | Start | Scale | Custom |
|---|---|---|---|
| For startups under 3,000 tickets per month | , | , | |
| Customer and Internal agents | , | , | |
| $1.25 per resolved ticket | , | , | |
| 14-day trial | , | , | |
| 3,000 to 20,000 tickets per month | , | , | |
| 20% discount | , | , | |
| SSO and role-based access | , | , | |
| Priority support | , | , | |
| More than 20,000 tickets per month | , | , | |
| Tailored onboarding | , | , | |
| Custom SLAs | , | , |
Other
CRM
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review Parahelp.
Have a question about Parahelp? Ask the community.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Enterprise AI agents for customer support on chat, email and voice
E-commerce helpdesk with an AI agent that resolves tickets and sells
Freshworks AI agent and copilot for customer and employee service
Tidio's AI support agent that answers from your knowledge base
Quick comparisons
