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AI support agents
Parahelp is an AI support agents AI agent offering AI support agents that resolve complex tickets by following your team procedures. Founded in 2024 and based in San Francisco, California, USA, Parahelp helps fast-growing software companies automate AI support agents work and get results faster.
Parahelp takes text as input and produces text and actions. It is powered by Multiple LLMs (managed) models, with the vendor managing prompts, models and updates. It connects to tools such as Zendesk, Intercom, Salesforce and SAP, so the agent works inside existing workflows.
Parahelp is built for fast-growing software companies. It suits teams that want procedure-following resolution and helpdesk integration without adding headcount, while keeping people in control of review and final decisions.
Parahelp is often compared with Decagon. Parahelp stands out for procedure-following resolution and internal tool actions. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Parahelp for individuals and growing teams. See parahelp.com for current pricing.
Parahelp for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Procedure-following resolution | , | |
| Helpdesk integration | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Internal tool actions | , | |
| Quality review | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Conversations that drive revenue, not just resolutions
AI customer service agent that resolves support conversations
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