Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options, free and unbiased.
A real human, fast
Someone on our team replies within one business day, no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing, you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
AI support agent Kai plus in-app bug reporting and feedback
Updated
Gleap is an AI support and feedback platform for apps and software teams that combines the Kai AI support agent, live chat, in-app bug reporting, a knowledge base and a feature roadmap. Kai variants also investigate issues, open pull requests and help prioritize work.
Customers reach support through live chat, email and up to seven messaging channels, where Kai answers or hands off. AI usage is billed separately through prepaid credits deducted by tokens and model used, for example about $0.05 per Kai conversation.
Software and app teams from solo builders to larger companies with SSO and SLA needs.
Starter is $49 per month annually ($59 monthly), Team $149 ($179), Pro $299 ($359) and Enterprise from $999 ($1,199). AI credits are extra, including about $0.50 per Resolve investigation and $2 to $5 per Kai Code session.
Intercom Fin and Cresta are AI customer service products, ASAPP targets contact centers, and Ushur and Gradient Labs automate support workflows. Gleap adds bug reporting and code-level agents.
Pricing Model
SUBSCRIPTION
Starting Price
$49/mo
Free Options
Free trial
| Feature | Starter | Team | Pro | Enterprise |
|---|---|---|---|---|
| $49 per month billed annually | , | , | , | |
| 1 seat and 1 project | , | , | , | |
| Kai AI support agent | , | , | , | |
| Live chat and email support | , | , | , | |
| $149 per month billed annually | , | , | , | |
| Unlimited seats and projects | , | , | , | |
| 7 messaging channels | , | , | , | |
| Kai Copilot | , | , | , | |
| Knowledge base | , | , | , | |
| Bug reporting | , | , | , | |
| Roadmap | , | , | , | |
| $299 per month billed annually | , | , | , | |
| Kai Resolve, Kai Code and Kai PM | , | , | , | |
| Custom agents | , | , | , | |
| 25% bonus AI credits | , | , | , | |
| From $999 per month billed annually | , | , | , | |
| SSO | , | , | , | |
| Invoice billing | , | , | , | |
| Dedicated account management | , | , | , | |
| Custom SLAs | , | , | , |
Other
CRM
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review Gleap.
Have a question about Gleap? Ask the community.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Unified AI platform for contact center AI agents and human agents
AI support agent priced at $0.99 per resolved outcome
