Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options, free and unbiased.
A real human, fast
Someone on our team replies within one business day, no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing, you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
Conversation intelligence for contact center QA and automation
Updated
CallMiner is a conversation intelligence and CX automation platform for contact centers. Its Eureka platform captures calls, emails, texts, surveys and screen recordings, analyzes 100% of interactions with AI, coaches agents and automates self-service.
Eureka ingests omnichannel interactions, redacts sensitive data, applies AI analysis to every conversation, and feeds results to dashboards, agent coaching and real-time guidance. The OmniAgent virtual agent automates voice and chat self-service.
Contact centers in healthcare, banking, retail, insurance, energy, collections and BPO. Named clients include Sirius XM, Dell, Santander, British Gas and AbbVie.
CallMiner does not publish pricing and sells through the vendor.
Cogito and Tethr analyze conversations, Revenue.io and Clari Copilot target sales teams, and Avoma is a meeting assistant. CallMiner is centered on contact center operations.
Pricing Model
QUOTE BASED
Starting Price
Contact vendor
Free Options
None
CRM
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review CallMiner.
Have a question about CallMiner? Ask the community.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
AI meeting assistant with conversation and revenue intelligence add-ons
Quick comparisons
