Invoca

What is Invoca?

Invoca is a data and AI platform that helps marketing, sales and contact center teams convert inbound leads into revenue by connecting online and offline customer touchpoints. It combines call tracking and attribution with conversation intelligence and AI agents.

Key capabilities of Invoca

• Nico: AI revenue conversion agent that engages and qualifies leads over SMS and voice around the clock and books appointments
• AI Voice Agent: answers, qualifies and routes callers
• AI Messaging Agent: converts web and phone leads through SMS
• Call tracking and attribution: ties campaigns to revenue outcomes
• Context Engine: real-time buyer context for agents and teams
• Conversation intelligence: quality management, dashboards, reports and smart alerts

How Invoca works

Invoca tracks calls and interactions across channels and attributes them to campaigns. AI agents then answer or follow up with leads by voice or SMS, qualify them, and route or book them, while the Context Engine passes buyer context to human agents. Dashboards and alerts report performance per location.

Who uses Invoca?

Marketers and contact center and multi-location sales teams. Integrations include more than 200 apps through the Invoca Exchange.

Invoca pricing

Invoca does not publish prices. The vendor directs visitors to book a demo or pricing consultation.

Invoca alternatives

Marchex and Tethr also analyze calls, Modjo and Gong focus on sales conversation intelligence, and Chorus is a call recording tool. Invoca is distinct in tying calls to marketing attribution.