Mihup

What is Mihup?

Mihup is an enterprise voice AI platform for the automotive and contact center sectors. Products include an in-car Automotive Voice Agent, a contact center Voice Agent, Interaction Analytics and Agent Assist.

Key capabilities of Mihup

• Automotive Voice Agent: In-car assistant for navigation, media, climate, calls and vehicle commands.
• Voice Agent: Contact center bot for support, sales and collections.
• Interaction Analytics: Speech analytics on conversations and agent performance.
• Agent Assist: Real-time guidance for live agents.
• 120+ languages: Languages, dialects and accents, strong in Indic and APAC.
• Developer APIs: Speech-to-text and text-to-speech, listed as coming soon.

How Mihup works

Mihup uses proprietary phoneme-based G2P technology, edge-optimized architecture and domain-tuned LLMs. It processes live or recorded speech, either to hold a voice conversation or to analyze calls. The vendor says production deployment takes 6 to 12 weeks and cites 95% accuracy in noisy multilingual settings.

Who uses Mihup?

Automakers and contact centers, especially in India and APAC. The vendor names Tata Motors, Pine Labs and Angel One, and reports 1.5M+ vehicles and 5M+ daily interactions.

Mihup pricing

Mihup does not publish pricing. Deployments are quoted by the vendor.

Mihup alternatives

Invoca and Marchex focus on call tracking and analytics, while Modjo and ExecVision analyze sales calls. Mihup adds in-car voice and Indic language depth.