Aisera

What is Aisera?

Aisera is an enterprise agentic AI platform that provides AI agents and assistants for IT, HR, finance, procurement, customer service, facilities, sales and legal. It automates multi-step requests across the systems a company already uses.

Key capabilities of Aisera

• Agent Composer: Build custom AI agents using natural language.
• Aisera Assistant: A personal assistant that completes employee and customer tasks.
• Agent Assist: Supports human agents with suggestions and summaries.
• Hyperflows: Orchestrates complex multi-step workflows across systems.
• Aisera Unify: Integration backbone supporting A2A, MCP and AGNTCY standards.

How Aisera works

Aisera connects to ticketing, HR, CRM and messaging systems through its connector library of 200+ integrations. Users ask for help in chat, and agents resolve requests or run workflows such as onboarding or password resets, handing off to people when needed. Admins build or adapt agents with Agent Composer.

Who uses Aisera?

IT service desks, HR teams, finance and customer-support organizations in banking, healthcare, retail, telecom, manufacturing and government use it. It is sold to mid-size and large enterprises through sales.

Aisera pricing

Aisera does not publish prices. Packages such as Pro and Enterprise are quoted through the vendor's sales team, and pricing depends on use cases and volume.

Aisera alternatives

Moveworks focuses on employee support across IT and HR, Yellow.ai targets customer and employee conversational automation, and Kustomer is a customer-service CRM with AI. Aisera spans IT, HR, finance and CX in one platform.