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Composable AI agents for customer experience work
Updated
Talkdesk AI Agents are specialized autonomous systems for customer experience work. Organizations compose, deploy and orchestrate agents, each focused on a specific task.
Teams compose agents for tasks such as appointment scheduling, order status, travel notifications or card authorization. A quality control layer validates actions in real time, and agents create knowledge from live interactions and connect to third-party and on-premises systems.
Talkdesk lists BankUnited, Michaels and UNFCU among customers in financial services, retail and healthcare.
Talkdesk does not publish prices on its homepage. It offers a custom ROI calculator and sales contact.
Alternatives include NICE CXone Mpower, Five9 Genius AI, Cresta and Sierra.
Pricing Model
QUOTE BASED
Starting Price
Contact vendor
Free Options
None
Other
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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