Yellow.ai

What is Yellow.ai?

Yellow.ai is an enterprise agentic AI platform for designing, deploying and monitoring AI agents that handle customer and employee conversations across voice, chat and email. It serves large organizations in travel, BFSI, healthcare and retail.

Key capabilities of Yellow.ai

• Voice agents: Voice automation across 500+ languages via Nexus VOX.
• Chat and text agents: Conversational support on messaging channels.
• Email automation: AI-handled email resolution.
• Multi-LLM choice: 15+ language models without lock-in.
• Multimodal input: Text, voice, images, documents and video.

How Yellow.ai works

Teams design agent workflows, connect them to systems such as Salesforce, Zendesk or Genesys, and deploy them across channels. The vendor says agents can select from more than 15 LLMs, act on back-end systems and self-heal, while analytics show where conversations succeed or fail.

Who uses Yellow.ai?

Large enterprises in travel, BPO, logistics, utilities, BFSI, healthcare and retail use Yellow.ai; the vendor cites 650+ brands.

Yellow.ai pricing

Yellow.ai does not publish prices on its homepage and directs buyers to book a demo for a custom quote, so the platform is treated as quote-based.

Yellow.ai alternatives

Ada focuses on customer service automation, Intercom bundles its Fin agent with a helpdesk, and Haptik offers conversational AI for enterprises. Yellow.ai is distinguished by multilingual voice agents and employee-service use cases.