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Enterprise agentic AI for customer conversations
Updated
Quiq is an enterprise platform for agentic AI that handles complex customer interactions across web, messaging and voice. Its product line spans AI Agents, AI Assistants, Voice AI Agents, AI Workflows, AI Analysts and a Digital Contact Center.
Teams design agents in AI Studio with guardrails, and Verified Intelligence is used to control AI decisions. Agents answer across chat, messaging and phone, hand off to people in the Digital Contact Center workspace, and AI Analysts report on the conversation data. The vendor cites 99.999 percent uptime.
Customer experience teams in retail, hospitality, insurance and healthcare. Customers named include Panasonic, Roku, Terminix, Brinks Home and Lululemon.
Quiq does not display prices on its homepage. Pricing is provided through a demo request.
Ada and Zendesk AI are customer service AI products, Brainfish builds AI knowledge support, and DeepConverse and Alhena AI target support automation. Quiq stresses enterprise guardrails and voice plus messaging.
Pricing Model
QUOTE BASED
Starting Price
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Free Options
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Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
AI knowledge agent that answers customers and keeps help docs current
AI customer service agents that complete tasks in your business systems
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