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Your intelligent CX
Kustomer is an AI-native customer service platform that combines CRM with intelligent automation, giving AI and human agents the complete customer record — orders, loyalty, and interaction history — the moment a conversation opens. Native AI agents resolve issues and improve continuously, intelligent orchestration routes by real-time intent, and workflow automation embeds AI into CX processes with version control and testing for AI changes. It unifies conversations across channels while keeping humans in control. Used by 600+ B2C and B2B companies, with about 70% of chat conversations fully automated; pricing is available on request.
Pricing Model
Custom Quote
Starting Price
$89/mo
Free Options
None
Custom pricing; contact sales.
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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