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Cloud telephony and contact center from Acefone
Updated
Servetel is a cloud telephony and contact center provider whose website now redirects to Acefone, an all-in-one cloud communications platform for businesses. It sells voice, messaging and contact center tools.
Businesses choose a Contact Center Studio plan per user, add numbers and channels, and connect their CRM. Add-ons cover WhatsApp, extra channels, numbers and security. Toll-free minute plans are sold separately.
The vendor claims more than 5,000 business customers, certifications including ISO 27001, and 99.5% uptime. It serves sales, support and contact center teams.
Acefone's India pricing lists Contact Center Studio Professional at Rs 1,599 per user per month (minimum 6 seats) and Ultra at Rs 1,999 (minimum 5), with Enterprise on custom pricing. Professional and Ultra include a 7-day trial with limited calling. Add-ons include WhatsApp at Rs 200 per seat per month, and toll-free plans start at Rs 4,500 for 3,000 minutes.
Acefone names Salesforce, Google Workspace, Zendesk, Freshworks, Freshdesk, LeadSquared, Zoho, Bitrix24, HubSpot, Kapture CRM, Microsoft Teams and Dynamics 365.
Exotel and Knowlarity are Indian cloud telephony providers with contact center products. Ozonetel is a cloud contact center vendor. CloudTalk and JustCall are cloud phone systems with a global focus. Servetel, via Acefone, adds AI voice agents and per-user India pricing.
Pricing Model
Subscription
Starting Price
₹4,000/mo
Free Options
Free trial
| Feature | Professional | Ultra | Enterprise |
|---|---|---|---|
| Minimum 6 seats | , | , | |
| Unlimited calling within India | , | , | |
| 3-month call recording | , | , | |
| 7-day trial | , | ||
| Minimum 5 seats | , | , | |
| Custom permission roles | , | , | |
| 6-month call recording | , | , | |
| Custom calling | , | , | |
| Custom support | , | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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