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Cloud business phone system and call center with AI voice agents
Updated
CloudTalk is a cloud business phone and call center platform for sales and support teams. It offers local numbers in more than 160 countries, call routing, dialers and AI voice agents that speak more than 70 languages.
Teams get local numbers, route calls with IVR and skills-based rules, and make calls from the browser or a connected CRM. Calls are recorded and scored, and AI notes sync to the CRM. AI voice agents can answer calls, book appointments and qualify leads.
CloudTalk serves sales and support teams. The vendor lists ISO 27001, SOC 2 Type II, GDPR, CCPA, HIPAA, PCI DSS and EU-US Data Privacy Framework certification, with data stored on AWS.
CloudTalk shows euro prices by default with a dollar option, excluding tax. Starter is 25 euros per user per month billed annually or 34 euros monthly, Essential is 29 or 39 euros, and Expert is 49 or 69 euros with a 3-license minimum. Add-ons include Conversation Intelligence from 9 euros and AI Sales Dialer from 15 euros. Numbers start at 6 euros per month. AI Receptionist bundles start at 99 euros for 200 minutes after 50 free minutes. A 14-day free trial includes full Expert access with no credit card.
CloudTalk names more than 100 integrations including Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Intercom, Freshdesk, Microsoft Teams, Zapier, Gong, Outreach, Salesloft, Shopify and Greenhouse.
Five9 and Talkdesk are larger contact center platforms. JustCall, Dialpad and Aircall are cloud phone systems for sales and support teams. CloudTalk differs by its European pricing, a large number catalog and a built-in AI dialer and voice agents.
Pricing Model
Subscription
Starting Price
$25/mo
Free Options
Free trial
| Feature | Starter | Essential | Expert |
|---|---|---|---|
| Billed annually (34 euros monthly) | , | , | |
| Core calling and routing | , | , | |
| 1 license minimum | , | , | |
| Billed annually (39 euros monthly) | , | , | |
| CRM and helpdesk integrations | , | , | |
| IVR and skills-based routing | , | , | |
| API and webhooks | , | , | |
| Billed annually (69 euros monthly) | , | , | |
| Power dialer | , | , | |
| Salesforce integration | , | , | |
| , | , | ||
| 3 license minimum | , | , |
Other
CRM
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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Cloud phone and call center software for sales and support teams
