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Cloud contact center and customer experience platform
Ozonetel is a cloud contact center platform that gives businesses voice, IVR, omnichannel routing, auto-dialers, AI-powered speech analytics, and deep CRM integration to run customer support and sales at scale. Its CloudAgent product supports inbound and outbound operations with real-time dashboards, call recording, and workforce tools.
Used across India and the US, Ozonetel helps teams improve CX metrics and agent productivity. Pricing is per-agent/usage and quoted by seats and features.
Pricing Model
Custom
Starting Price
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Free Options
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| Feature | CloudAgent | Enterprise |
|---|---|---|
| Inbound & outbound calling | — | |
| IVR & routing | — | |
| Call recording | — | |
| Real-time dashboards | — | |
| CRM integration | — | |
| Omnichannel | — | |
| Auto-dialers | — | |
| AI speech analytics | — | |
| Workforce optimization | — | |
| Dedicated support | — |
Other
CRM
Communication
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
AI-powered customer support and CX platform
Cloud telephony and customer engagement platform
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