Discussions about Thena

[ClearFeed](https://saaskart.co/software/clearfeed) and Thena both do Slack-native support with ticketing and SLAs. ClearFeed emphasizes flexible pricing and an

[Thena](https://saaskart.co/software/thena) is a strong fit for B2B teams whose support genuinely lives in Slack and who need to make it measurable and managed.

[Thena](https://saaskart.co/software/thena) integrates with Jira and Linear so a customer bug reported in Slack can escalate to engineering without leaving the

[Thena](https://saaskart.co/software/thena) analytics give response times, resolution metrics, and volume trends on Slack support that was previously invisible.

[Thena](https://saaskart.co/software/thena) connects to Salesforce and HubSpot so support sees which account each Slack request belongs to, informing prioritiza

[Thena](https://saaskart.co/software/thena) adds routing and escalation so Slack requests reach the right agent and urgent issues get escalated, rather than sit

[Thena](https://saaskart.co/software/thena) gates Microsoft Teams integration to the Enterprise tier at 119 dollars a user. If your customers use Teams as well

The B2B insight behind [Thena](https://saaskart.co/software/thena) is that customers who live in Slack resent being pushed to a ticket portal. Thena keeps the e

[Thena](https://saaskart.co/software/thena) and Pylon both do Slack-native B2B support. Thena is a focused, Slack-first tool often cheaper to start; Pylon is a

The [Thena](https://saaskart.co/software/thena) Starter plan at 29 dollars caps at 1,000 tickets a month, and exceeding it forces the jump to Standard at 79 dol

[Thena](https://saaskart.co/software/thena) solves the B2B problem of Slack support being untracked - messages lost in threads, no SLAs, no metrics. It turns Sl