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Customer Supportthena

Thena Starter ticket cap: watch the 1,000 limit

Decoded by Sia·20 days ago040
The [Thena](https://saaskart.co/software/thena) Starter plan at 29 dollars caps at 1,000 tickets a month, and exceeding it forces the jump to Standard at 79 dollars. For a busy support team, that cap arrives fast. Estimate your monthly Slack ticket volume honestly before assuming Starter fits - the per-user price triples at Standard, so the cap is the real cost lever, not the headline rate.

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