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Pipedrive vs Twenty: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$14/mo

in CRM Software

Leads 4/9
Rating
Reviews
0
From
$0/mo

in CRM Software

The Short Answer

Pipedrive vs Twenty, in 15 seconds

Choose Pipedrive if…

  • You want deeper AI and automation features
  • You have strict security & compliance needs
  • You need the broader feature set

Choose Twenty if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You depend on a broad integration ecosystem

Head-to-Head Scorecard

How Pipedrive and Twenty score

Twenty leads on 4 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Pipedrive
    No reviews
    Twenty
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Pipedrive
    0
    Twenty
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Twenty
    Pipedrive
    $14/mo
    Twenty
    $0/mo
  • Free Access

    Availability of a free plan and/or free trial

    Twenty
    Pipedrive
    Free trial
    Twenty
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Twenty
    Pipedrive
    6
    Twenty
    8
  • Features

    Number of listed product capabilities

    Pipedrive
    Pipedrive
    16
    Twenty
    8
  • AI Features

    Capabilities mentioning AI, automation or ML

    Pipedrive
    Pipedrive
    3
    Twenty
  • Security & Compliance

    Number of listed compliance certifications

    Pipedrive
    Pipedrive
    3
    Twenty
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Twenty
    Pipedrive
    4
    Twenty
    6

Feature Comparison

Pipedrive vs Twenty feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Pipedrive
Twenty
Overview
User rating
Pricing model
SUBSCRIPTION
Freemium
Starting price
$14/mo
$0/mo
Free version
Free trial
Features
Key capabilities
Visual pipeline managementActivity reminders & schedulingSales automation engineEmail sync & trackingRevenue forecastingAI sales assistant+10
Contact managementPipeline managementCustom objectsAPI accessEmail integrationSelf-hosting+2
AI features
Sales automation engineAI sales assistantWeb forms & chatbot (LeadBooster)
Integrations & API
Integrations
GmailOutlookSlackZoomMailchimpZapier
GmailOutlookZapierREST APIGraphQLDocker+2
Public API
Platforms
Deployment
Cloud
CloudSelf-hostedSaaS
Platforms
WebiOSAndroid
WebSelf-hostedAPI
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPRISO 27001
GDPRSOC 2
Vendor
Company
Verified
Founded
2010
Headquarters
Tallinn, Estonia

Pricing Comparison

Pipedrive vs Twenty pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Pipedrive

$14/mo to start
Lite$14/month
  • Pipeline management
  • Contacts & deals
  • 24/7 support
Growth$24/month
  • Email sync & templates
  • Workflow automation
  • Meeting scheduler
Premium$49/month
  • Forecasting
  • E-signatures
  • Advanced reporting
Ultimate$69/month
  • Unlimited automations
  • Advanced permissions
  • Priority support

Twenty

$0/mo to start
Self-HostedFree
  • Free AGPL license
  • No limits
  • Full features
  • Data ownership
Pro$9/month
  • Per user, cloud
  • Unlimited records
  • Custom objects
  • Full API access
Organization$19/month
  • Per user
  • SAML/OIDC SSO
  • Priority support
  • Advanced controls

Total cost of ownership factors

Free planPipedrive Twenty
Free trial to evaluatePipedrive Twenty
Transparent published pricingPipedrive Twenty
Public API (build vs. buy add-ons)Pipedrive Twenty

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Pipedrive vs Twenty: strengths and trade-offs

Pipedrive

Pros

  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan
  • Higher starting price ($14/mo)
  • Fewer native integrations than the alternative

Twenty

Pros

  • Free plan available
  • Free trial offered
  • Lower starting price ($0/mo)
  • Broad integration ecosystem (8)
  • Compliance: GDPR, SOC 2
  • Public API available

Cons

    Buyer Fit

    Who should use Pipedrive vs Twenty?

    Startups

    Twenty

    Twenty keeps early-stage costs lowest with its entry tier.

    Small businesses

    Twenty

    Twenty offers the most accessible pricing for lean teams.

    Agencies

    Twenty

    Twenty connects to more tools for multi-client workflows.

    Enterprises

    Pipedrive

    Pipedrive leads on compliance and breadth for complex needs.

    Ecommerce

    Twenty

    Twenty integrates with more of the commerce stack.

    SaaS companies

    Pipedrive

    Pipedrive is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (4)

    GmailOutlookSlackZapier

    Only in Pipedrive (2)

    ZoomMailchimp

    Only in Twenty (4)

    REST APIGraphQLDockerWebhooks

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside Pipedrive and Twenty.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Pipedrive and Twenty against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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    Pipedrive vs Twenty — Frequently Asked Questions

    What is the difference between Pipedrive and Twenty?

    Pipedrive and Twenty are both CRM Software solutions. Pipedrive is rated 0.0/5 by 0 users, while Twenty is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Pipedrive or Twenty?

    Based on user ratings, Pipedrive scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Pipedrive or Twenty?

    Twenty is the more affordable option, starting at $0/month.

    Does Pipedrive or Twenty have a free plan?

    Twenty offers a free plan. Pipedrive does not have a free tier but does offer a free trial.

    Can I switch from Pipedrive to Twenty?

    Switching between Pipedrive and Twenty is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Pipedrive vs Twenty?

    Pipedrive is best suited for teams that prioritise enterprise features. Twenty works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on Pipedrive vs Twenty

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Twenty

    Twenty has the friendliest entry point for new teams.

    Best for Enterprise

    Pipedrive

    Pipedrive leads on compliance and feature breadth.

    Best Value

    Twenty

    Twenty delivers the lowest cost to get started.

    Best AI Features

    Pipedrive

    Pipedrive ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between Pipedrive and Twenty?

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