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LiveChat vs Re:amaze: Which Live Chat Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Leads 5/9
Rating
Reviews
0
From
$19/mo

in Live Chat Software

Rating
Reviews
0
From
$29/mo

in Customer Support

The Short Answer

LiveChat vs Re:amaze, in 15 seconds

Choose LiveChat if…

  • You want the lower entry price
  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs
  • You need the broader feature set

Choose Re:amaze if…

  • You prefer Re:amaze's approach and ecosystem

Head-to-Head Scorecard

How LiveChat and Re:amaze score

LiveChat leads on 5 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    LiveChat
    No reviews
    Re:amaze
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    LiveChat
    0
    Re:amaze
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    LiveChat
    LiveChat
    $19/mo
    Re:amaze
    $29/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    LiveChat
    Free trial
    Re:amaze
    Free trial
  • Integrations

    Number of listed third-party integrations

    LiveChat
    LiveChat
    12
    Re:amaze
    10
  • Features

    Number of listed product capabilities

    LiveChat
    LiveChat
    13
    Re:amaze
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    LiveChat
    1
    Re:amaze
    1
  • Security & Compliance

    Number of listed compliance certifications

    LiveChat
    LiveChat
    4
    Re:amaze
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    LiveChat
    LiveChat
    7
    Re:amaze
    5

Feature Comparison

LiveChat vs Re:amaze feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

LiveChat
Re:amaze
Overview
User rating
Pricing model
Per agent, subscription
Per member, subscription
Starting price
$19/mo
$29/mo
Free version
Free trial
Features
Key capabilities
Real-time website chatUnified multichannel inboxTicketing and emailCanned responsesMessage sneak-peekProactive chat greetings+7
Multi-channel shared inboxLive chatChatbots and automationKnowledge base/FAQSocial and SMS supportCustomer profiles/order data+6
AI features
Chatbot handoff
Chatbots and automation
Integrations & API
Integrations
ShopifyHubSpotSalesforceMailchimpZendeskWhatsApp+6
ShopifyBigCommerceWooCommerceMagentoSlackFacebook+4
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebWindowsmacOSiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2GDPRISO 27001PCI DSS
SOC 2GDPRCCPA
Vendor
Company
Verified
Founded
2002
Headquarters
Wroclaw, Poland

Pricing Comparison

LiveChat vs Re:amaze pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

LiveChat

$19/mo to start
Starter$19/month
  • 60-day chat history
  • Basic widget customization
  • Ticketing system
  • Data security
Team$41/month
  • Unlimited chat history
  • Full widget customization
  • Agent groups
  • Basic reporting
Business$79/month
  • Everything in Team
  • Staffing prediction
  • Work scheduler
  • Advanced reporting
EnterpriseCustom
  • Dedicated account manager
  • Product training
  • Software engineer support
  • Security assistance

Re:amaze

$29/mo to start
Basic$29/month
  • Email, chat, social inbox
  • Chatbots
  • Workflow automation
  • Response templates
Pro$49/month
  • Everything in Basic
  • Multi-brand
  • More channels
  • FAQ/knowledge base
Plus$69/month
  • Staff performance reporting
  • Custom roles
  • Staff shifts
  • Departments/groups
Starter (Flat)$59/month
  • Unlimited team members
  • Core helpdesk
  • Live chat
  • Chatbots

Total cost of ownership factors

Free planLiveChat Re:amaze
Free trial to evaluateLiveChat Re:amaze
Transparent published pricingLiveChat Re:amaze
Public API (build vs. buy add-ons)LiveChat Re:amaze

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

LiveChat vs Re:amaze: strengths and trade-offs

LiveChat

Pros

  • Free trial offered
  • Lower starting price ($19/mo)
  • Broad integration ecosystem (12)
  • Compliance: SOC 2, GDPR, ISO 27001
  • Public API available

Cons

  • No free plan

Re:amaze

Pros

  • Free trial offered
  • Compliance: SOC 2, GDPR, CCPA
  • Public API available

Cons

  • No free plan
  • Higher starting price ($29/mo)
  • Fewer native integrations than the alternative

Buyer Fit

Who should use LiveChat vs Re:amaze?

Startups

LiveChat

LiveChat keeps early-stage costs lowest with its entry tier.

Small businesses

LiveChat

LiveChat offers the most accessible pricing for lean teams.

Agencies

LiveChat

LiveChat connects to more tools for multi-client workflows.

Enterprises

LiveChat

LiveChat leads on compliance and breadth for complex needs.

Ecommerce

LiveChat

LiveChat integrates with more of the commerce stack.

SaaS companies

LiveChat

LiveChat is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (4)

ShopifyZapierSlackBigCommerce

Only in LiveChat (8)

HubSpotSalesforceMailchimpZendeskWhatsAppFacebook MessengerGoogle AnalyticsWordPress

Only in Re:amaze (6)

WooCommerceMagentoFacebookInstagramStripeGoogle

Keep Exploring

Other alternatives worth considering

Similar live chat software products buyers compare alongside LiveChat and Re:amaze.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs LiveChat and Re:amaze against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

LiveChat vs Re:amaze — Frequently Asked Questions

What is the difference between LiveChat and Re:amaze?

LiveChat and Re:amaze are both Live Chat Software solutions. LiveChat is rated 0.0/5 by 0 users, while Re:amaze is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, LiveChat or Re:amaze?

Based on user ratings, LiveChat scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, LiveChat or Re:amaze?

LiveChat is the more affordable option, starting at $19/month.

Does LiveChat or Re:amaze have a free plan?

Neither LiveChat nor Re:amaze currently offers a free plan, but LiveChat provides a free trial.

Can I switch from LiveChat to Re:amaze?

Switching between LiveChat and Re:amaze is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use LiveChat vs Re:amaze?

LiveChat is best suited for teams that prioritise enterprise features. Re:amaze works well for teams needing advanced capabilities.

Our Verdict

The bottom line on LiveChat vs Re:amaze

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

LiveChat

LiveChat has the friendliest entry point for new teams.

Best for Enterprise

LiveChat

LiveChat leads on compliance and feature breadth.

Best Value

LiveChat

LiveChat delivers the lowest cost to get started.

Best AI Features

Either

Comparable AI capabilities on both sides.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between LiveChat and Re:amaze?

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