Gallabox vs LiveChat: Which Live Chat Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
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The Short Answer
Gallabox vs LiveChat, in 15 seconds
Choose Gallabox if…
- You prefer Gallabox's approach and ecosystem
Choose LiveChat if…
- You want the lower entry price
- You have strict security & compliance needs
Head-to-Head Scorecard
How Gallabox and LiveChat score
LiveChat leads on 3 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
GallaboxNo reviewsLiveChatNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Gallabox0LiveChat0 - LiveChat
Entry Pricing
Lowest published starting price (free plan = lowest)
GallaboxCustomLiveChat$20/mo - Even
Free Access
Availability of a free plan and/or free trial
GallaboxFree trialLiveChatFree trial - Even
Integrations
Number of listed third-party integrations
Gallabox6LiveChat6 - Even
Features
Number of listed product capabilities
Gallabox6LiveChat6 - Even
AI Features
Capabilities mentioning AI, automation or ML
Gallabox1LiveChat1 - LiveChat
Security & Compliance
Number of listed compliance certifications
Gallabox2LiveChat3 - LiveChat
Platforms & Deployment
Supported platforms and deployment options
Gallabox3LiveChat6
Feature Comparison
Gallabox vs LiveChat feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Gallabox
LiveChatPricing Comparison
Gallabox vs LiveChat pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Gallabox
Custom to start- WhatsApp, Instagram & web channels
- Shared inbox
- Drip campaigns
- Forms & catalogs
- AI agents on WhatsApp & Instagram
- More users
- Broadcasts
- API access
- AI voice on WhatsApp & phone
- Broadcasts up to 1M contacts
- Higher rate limits
- Priority support
- Custom AI credit pool
- Unlimited channels
- Multi-year contracts
- Dedicated support
LiveChat
$20/mo to start- Live chat widget
- 60-day chat history
- Basic widget customization
- Ticketing
- Unlimited chat history
- Full customization
- Agent groups
- Basic reporting
- Work scheduler
- Staffing prediction
- Advanced reporting
- On-time reports
- Dedicated account manager
- SSO
- Security assistance
- Software engineer support
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Gallabox vs LiveChat: strengths and trade-offs
Gallabox
Pros
- Free trial offered
- Compliance: GDPR, ISO 27001
- Public API available
Cons
- No free plan
- Pricing is quote-based (less transparent)
LiveChat
Pros
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, PCI DSS
- Public API available
Cons
- No free plan
Buyer Fit
Who should use Gallabox vs LiveChat?
Startups
LiveChat
LiveChat keeps early-stage costs lowest with its entry tier.
Small businesses
LiveChat
LiveChat offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
LiveChat
LiveChat leads on compliance and breadth for complex needs.
Ecommerce
Either
Either integrates with more of the commerce stack.
SaaS companies
Either
Either is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (3)
Only in Gallabox (3)
Only in LiveChat (3)
Keep Exploring
Other alternatives worth considering
Similar live chat software products buyers compare alongside Gallabox and LiveChat.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Gallabox and LiveChat against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationGallabox vs LiveChat — Frequently Asked Questions
What is the difference between Gallabox and LiveChat?
Gallabox and LiveChat are both software solutions. Gallabox is rated 0.0/5 by 0 users, while LiveChat is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Gallabox or LiveChat?
Based on user ratings, Gallabox scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Gallabox or LiveChat?
Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.
Does Gallabox or LiveChat have a free plan?
Neither Gallabox nor LiveChat currently offers a free plan, but Gallabox provides a free trial.
Can I switch from Gallabox to LiveChat?
Switching between Gallabox and LiveChat is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Gallabox vs LiveChat?
Gallabox is best suited for teams that prioritise enterprise features. LiveChat works well for budget-conscious buyers.
Our Verdict
The bottom line on Gallabox vs LiveChat
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
LiveChat
LiveChat has the friendliest entry point for new teams.
Best for Enterprise
LiveChat
LiveChat leads on compliance and feature breadth.
Best Value
LiveChat
LiveChat delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.