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WhatsApp-first AI agents and omnichannel customer conversations
Updated
Gallabox is an omnichannel customer conversation platform centered on WhatsApp, with AI agents for lead capture, qualification and booking. It also covers Instagram, AI voice agents and website chat for sales, marketing and support teams.
Businesses connect a WhatsApp Business number and other channels, then AI agents and chatbots greet and qualify leads. Qualified leads move to the shared inbox or pipeline for the team to close.
SMBs and enterprises in education, real estate, travel, healthcare, finance, automotive and logistics. The vendor names Sotheby's International Realty, PickYourTrail and Mall of Qatar and says it serves businesses across 40 countries.
Gallabox lists Basic at $112 per month billed annually ($150 quarterly), Essential at $248 ($331) and Advanced at $474 ($632), with Enterprise custom. Plans include 3, 6 and 10 users and 500, 2,000 and 8,000 AI credits per month. WhatsApp conversation fees are billed separately. A free trial needs no credit card.
Gallabox names Zoho CRM, HubSpot, LeadSquared, Pipedrive, Salesforce, Freshsales, Razorpay, Calendly, Zapier, Make, Google Sheets, Shopify and Meta tools, and says it offers 30+ integrations.
Tidio and LiveChat are website chat tools, while Gallabox is WhatsApp-first. Intercom is a broader customer messaging suite, and GetGabs is another chat product in the category.
Pricing Model
SUBSCRIPTION
Starting Price
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Free Options
Free trial
| Feature | Basic | Essential | Advanced | Enterprise |
|---|---|---|---|---|
| 3 users | , | , | , | |
| 500 AI credits per month | , | , | , | |
| Billed annually | , | |||
| 6 users | , | , | , | |
| 2,000 AI credits per month | , | , | , | |
| 10 users | , | , | , | |
| 8,000 AI credits per month | , | , | , | |
| SSO and SAML | , | , | , | |
| Dedicated CSM | , | , | , |
Other
CRM
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API Types
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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AI-first customer service platform with the Fin AI agent
WhatsApp marketing, chatbot and shared inbox on the official API
