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Microsoft Dynamics 365 Sales vs Kylas: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales
Leads 4/9
Rating
,
Reviews
0
From
$65/mo

in CRM Software

Kylas
Kylas
Rating
,
Reviews
0
From
Custom

in CRM Software

Jump to scorecard Ask SIA

The Short Answer

Microsoft Dynamics 365 Sales vs Kylas, in 15 seconds

Choose Microsoft Dynamics 365 Sales if…

  • You want the lower entry price
  • You want deeper AI and automation features
  • You have strict security & compliance needs
  • You need the broader feature set

Choose Kylas if…

  • You prefer Kylas's approach and ecosystem

Head-to-Head Scorecard

How Microsoft Dynamics 365 Sales and Kylas score

Microsoft Dynamics 365 Sales leads on 4 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Microsoft
    No reviews
    Kylas
    No reviews

  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Microsoft
    0
    Kylas
    0

  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Microsoft Dynamics 365 Sales
    Microsoft
    $65/mo
    Kylas
    Custom

  • Free Access

    Availability of a free plan and/or free trial

    Even
    Microsoft
    Free trial
    Kylas
    Free trial

  • Integrations

    Number of listed third-party integrations

    Even
    Microsoft
    6
    Kylas
    6

  • Features

    Number of listed product capabilities

    Microsoft Dynamics 365 Sales
    Microsoft
    16
    Kylas
    0

  • AI Features

    Capabilities mentioning AI, automation or ML

    Microsoft Dynamics 365 Sales
    Microsoft
    3
    Kylas
    ,

  • Security & Compliance

    Number of listed compliance certifications

    Microsoft Dynamics 365 Sales
    Microsoft
    4
    Kylas
    2

  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Microsoft
    4
    Kylas
    4

Feature Comparison

Microsoft Dynamics 365 Sales vs Kylas feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Microsoft Dynamics 365 Sales
Kylas
Overview
User rating
,
,
Pricing model
SUBSCRIPTION
Quote-based
Starting price
$65/mo
Custom
Free version
Free trial
Features
Key capabilities
Lead & opportunity managementAI-guided sellingCopilot AI assistanceSales forecastingRelationship analyticsPower Platform automation (low-code)+10
,
AI features
AI-guided sellingCopilot AI assistancePower Platform automation (low-code)
,
Integrations & API
Integrations
Microsoft 365TeamsPower PlatformOutlookLinkedIn Sales NavigatorAzure
WhatsAppGmailOutlookIndiaMARTFacebook Lead AdsZapier
Public API
Platforms
Deployment
Cloud
CloudSaaS
Platforms
WebiOSAndroid
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPRISO 27001HIPAA
SOC 2GDPR
Vendor
Company
,
,
Verified
Founded
1975
2020
Headquarters
Redmond, Washington, USA
Pune, India

Pricing Comparison

Microsoft Dynamics 365 Sales vs Kylas pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Microsoft Dynamics 365 Sales

$65/mo to start
Sales Professional$65/month
  • Lead & opportunity management
  • Built-in dashboards
  • Mobile app
Sales Enterprise$105/month
  • AI-guided selling
  • Copilot
  • Forecasting
  • Customization
Sales Premium$150/month
  • Conversation intelligence
  • Advanced AI
  • Sales accelerator

Kylas

Custom to start
ProfessionalCustom
  • Analytics and reporting
  • Integrations
  • lead and deal management
  • Standard support
EnterpriseCustom
  • sales reports
  • workflow automation
  • Dedicated support and onboarding
  • Advanced security and controls

Total cost of ownership factors

Free planMicrosoft Kylas
Free trial to evaluateMicrosoft Kylas
Transparent published pricingMicrosoft Kylas
Public API (build vs. buy add-ons)Microsoft Kylas

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Microsoft Dynamics 365 Sales vs Kylas: strengths and trade-offs

Microsoft Dynamics 365 Sales

Pros

  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan

Kylas

Pros

  • Free trial offered
  • Compliance: SOC 2, GDPR
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Buyer Fit

Who should use Microsoft Dynamics 365 Sales vs Kylas?

Startups

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales keeps early-stage costs lowest with its entry tier.

Small businesses

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales offers the most accessible pricing for lean teams.

Agencies

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales connects to more tools for multi-client workflows.

Enterprises

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales leads on compliance and breadth for complex needs.

Ecommerce

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales integrates with more of the commerce stack.

SaaS companies

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (1)

Outlook

Only in Microsoft Dynamics 365 Sales (5)

Microsoft 365TeamsPower PlatformLinkedIn Sales NavigatorAzure

Only in Kylas (5)

WhatsAppGmailIndiaMARTFacebook Lead AdsZapier

Keep Exploring

Other alternatives worth considering

Similar crm software products buyers compare alongside Microsoft Dynamics 365 Sales and Kylas.

Salesforce Sales Cloud

Salesforce Sales Cloud

$25/mo
HubSpot CRM

HubSpot CRM

$0/mo
Zoho CRM

Zoho CRM

₹800/mo
SugarCRM

SugarCRM

$59/mo
Freshsales

Freshsales

₹749/mo
monday sales CRM

monday sales CRM

$12/mo
More Microsoft Dynamics 365 Sales alternatives →More Kylas alternatives →

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Microsoft Dynamics 365 Sales and Kylas against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Microsoft Dynamics 365 Sales vs Kylas, Frequently Asked Questions

What is the difference between Microsoft Dynamics 365 Sales and Kylas?

Microsoft Dynamics 365 Sales and Kylas are both CRM Software solutions. Microsoft Dynamics 365 Sales is rated 0.0/5 by 0 users, while Kylas is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Microsoft Dynamics 365 Sales or Kylas?

Based on user ratings, Microsoft Dynamics 365 Sales scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Microsoft Dynamics 365 Sales or Kylas?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Microsoft Dynamics 365 Sales or Kylas have a free plan?

Neither Microsoft Dynamics 365 Sales nor Kylas currently offers a free plan, but Microsoft Dynamics 365 Sales provides a free trial.

Can I switch from Microsoft Dynamics 365 Sales to Kylas?

Switching between Microsoft Dynamics 365 Sales and Kylas is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Microsoft Dynamics 365 Sales vs Kylas?

Microsoft Dynamics 365 Sales is best suited for teams that prioritise enterprise features. Kylas works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Microsoft Dynamics 365 Sales vs Kylas

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales has the friendliest entry point for new teams.

Best for Enterprise

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales leads on compliance and feature breadth.

Best Value

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales delivers the lowest cost to get started.

Best AI Features

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Microsoft Dynamics 365 Sales and Kylas?

Visit Microsoft Dynamics 365 Sales Visit Kylas Ask SIA
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