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Close vs Kommo: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$19/mo

in CRM Software

Leads 5/9
Rating
Reviews
0
From
$15/mo

in CRM Software

The Short Answer

Close vs Kommo, in 15 seconds

Choose Close if…

  • You prefer Close's approach and ecosystem

Choose Kommo if…

  • You want the lower entry price
  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs
  • You need the broader feature set

Head-to-Head Scorecard

How Close and Kommo score

Kommo leads on 5 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Close
    No reviews
    Kommo
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Close
    0
    Kommo
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Kommo
    Close
    $19/mo
    Kommo
    $15/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Close
    Free trial
    Kommo
    Free trial
  • Integrations

    Number of listed third-party integrations

    Kommo
    Close
    6
    Kommo
    10
  • Features

    Number of listed product capabilities

    Kommo
    Close
    6
    Kommo
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Close
    1
    Kommo
    1
  • Security & Compliance

    Number of listed compliance certifications

    Kommo
    Close
    2
    Kommo
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    Kommo
    Close
    4
    Kommo
    5

Feature Comparison

Close vs Kommo feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Close
Kommo
Overview
User rating
Pricing model
SUBSCRIPTION
Per user, subscription
Starting price
$19/mo
$15/mo
Free version
Free trial
Features
Key capabilities
Built-in calling & SMSPower DialerEmail sequencesPipeline managementSales automationReporting
Messenger-based CRMUnified chat inboxVisual sales pipelinesSalesbot (no-code chatbots)AutomationLead capture+6
AI features
Sales automation
Automation
Integrations & API
Integrations
GmailOutlookZoomZapierMailchimpHubSpot
WhatsAppInstagramFacebook MessengerTelegramGmailSlack+4
Public API
Platforms
Deployment
Cloud
CloudSaaS
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPR
SOC 2GDPRCCPA
Vendor
Company
Verified
Founded
2013
Headquarters
San Francisco, California, USA

Pricing Comparison

Close vs Kommo pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Close

$19/mo to start
Base$19/month
  • Pipeline & lead management
  • Email sync
  • Built-in calling
Startup$59/month
  • Workflows
  • Call recording
  • Bulk email
Professional$109/month
  • Power Dialer
  • Email & call sequences
  • Advanced reporting
Enterprise$149/month
  • Predictive Dialer
  • Custom roles
  • Priority support

Kommo

$15/mo to start
Base$15/month
  • Unified chat inbox
  • Sales pipelines
  • Lead management
  • Tasks
Advanced$25/month
  • Sales automation
  • Salesbot chatbots
  • Digital pipeline
  • Templates
Pro$45/month
  • Advanced automation
  • Advanced analytics
  • AI features
  • Priority support
EnterpriseCustom
  • Advanced security and SSO
  • Advanced admin
  • Custom integrations
  • Dedicated support

Total cost of ownership factors

Free planClose Kommo
Free trial to evaluateClose Kommo
Transparent published pricingClose Kommo
Public API (build vs. buy add-ons)Close Kommo

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Close vs Kommo: strengths and trade-offs

Close

Pros

  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR
  • Public API available

Cons

  • No free plan
  • Higher starting price ($19/mo)
  • Fewer native integrations than the alternative

Kommo

Pros

  • Free trial offered
  • Lower starting price ($15/mo)
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, GDPR, CCPA
  • Public API available

Cons

  • No free plan

Buyer Fit

Who should use Close vs Kommo?

Startups

Kommo

Kommo keeps early-stage costs lowest with its entry tier.

Small businesses

Kommo

Kommo offers the most accessible pricing for lean teams.

Agencies

Kommo

Kommo connects to more tools for multi-client workflows.

Enterprises

Kommo

Kommo leads on compliance and breadth for complex needs.

Ecommerce

Kommo

Kommo integrates with more of the commerce stack.

SaaS companies

Kommo

Kommo is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (4)

GmailZoomZapierMailchimp

Only in Close (2)

OutlookHubSpot

Only in Kommo (6)

WhatsAppInstagramFacebook MessengerTelegramSlackGoogle Calendar

Keep Exploring

Other alternatives worth considering

Similar crm software products buyers compare alongside Close and Kommo.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Close and Kommo against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Close vs Kommo — Frequently Asked Questions

What is the difference between Close and Kommo?

Close and Kommo are both CRM Software solutions. Close is rated 0.0/5 by 0 users, while Kommo is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Close or Kommo?

Based on user ratings, Close scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Close or Kommo?

Kommo is the more affordable option, starting at $15/month.

Does Close or Kommo have a free plan?

Neither Close nor Kommo currently offers a free plan, but Close provides a free trial.

Can I switch from Close to Kommo?

Switching between Close and Kommo is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Close vs Kommo?

Close is best suited for teams that prioritise enterprise features. Kommo works well for budget-conscious buyers.

Our Verdict

The bottom line on Close vs Kommo

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Kommo

Kommo has the friendliest entry point for new teams.

Best for Enterprise

Kommo

Kommo leads on compliance and feature breadth.

Best Value

Kommo

Kommo delivers the lowest cost to get started.

Best AI Features

Either

Comparable AI capabilities on both sides.

Highest Rated

Either

Both earn equal user ratings.

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