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HubSpot vs HubSpot CRM: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Leads 3/9
Rating
Reviews
0
From
$0/mo

in CRM Software

Rating
Reviews
0
From
$0/mo

in CRM Software

The Short Answer

HubSpot vs HubSpot CRM, in 15 seconds

Choose HubSpot if…

  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose HubSpot CRM if…

  • You want deeper AI and automation features
  • You need the broader feature set

Head-to-Head Scorecard

How HubSpot and HubSpot CRM score

HubSpot leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    HubSpot
    No reviews
    HubSpot
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    HubSpot
    0
    HubSpot
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    HubSpot
    $0/mo
    HubSpot
    $0/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    HubSpot
    Free plan + trial
    HubSpot
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    HubSpot
    HubSpot
    10
    HubSpot
    6
  • Features

    Number of listed product capabilities

    HubSpot CRM
    HubSpot
    12
    HubSpot
    16
  • AI Features

    Capabilities mentioning AI, automation or ML

    HubSpot CRM
    HubSpot
    2
    HubSpot
    3
  • Security & Compliance

    Number of listed compliance certifications

    HubSpot
    HubSpot
    4
    HubSpot
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    HubSpot
    HubSpot
    5
    HubSpot
    4

Feature Comparison

HubSpot vs HubSpot CRM feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

HubSpot
HubSpot CRM
Overview
User rating
Pricing model
Freemium, per seat + contacts
FREEMIUM
Starting price
$0/mo
$0/mo
Free version
Free trial
Features
Key capabilities
CRM and contact managementMarketing automationEmail marketingSales pipeline and dealsSequences and quotesHelp desk and tickets+6
Contact & company managementVisual deal pipelinesEmail tracking & templatesMeeting schedulingSales automation & sequencesLive chat & chatbots+10
AI features
Marketing automationAI (Breeze) agents and copilots
Sales automation & sequencesWorkflow automationBreeze AI (content & assistant)
Integrations & API
Integrations
GmailOutlookSalesforceSlackShopifyZapier+4
GmailOutlookSlackZoomMailchimpSalesforce
Public API
Platforms
Deployment
CloudSaaS
Cloud
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAA
SOC 2 Type IIGDPRISO 27001
Vendor
Company
Verified
Founded
2006
Headquarters
Cambridge, Massachusetts, USA

Pricing Comparison

HubSpot vs HubSpot CRM pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

HubSpot

$0/mo to start
Free ToolsFree
  • Free CRM
  • Contact management
  • Email marketing (limited)
  • Forms and live chat
Starter$20/month
  • All hubs at Starter level
  • Marketing automation (basic)
  • Sales pipeline
  • Help desk
Professional$100/month
  • Advanced automation
  • Sequences and forecasting
  • Custom reporting
  • Omni-channel marketing
EnterpriseCustom
  • Advanced permissions
  • Custom objects
  • Predictive lead scoring
  • Sandboxes

HubSpot CRM

$0/mo to start
FreeFree
  • Contact & deal management
  • Email tracking
  • Forms & live chat
Sales Hub Starter$15/month
  • Simple automation
  • Goals
  • Stripe payments
  • Remove HubSpot branding
Sales Hub Professional$100/month
  • Sequences
  • Custom reporting
  • Forecasting
  • Playbooks
Sales Hub Enterprise$150/month
  • Custom objects
  • Advanced permissions
  • Predictive lead scoring

Total cost of ownership factors

Free planHubSpot HubSpot
Free trial to evaluateHubSpot HubSpot
Transparent published pricingHubSpot HubSpot
Public API (build vs. buy add-ons)HubSpot HubSpot

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

HubSpot vs HubSpot CRM: strengths and trade-offs

HubSpot

Pros

  • Free plan available
  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    HubSpot CRM

    Pros

    • Free plan available
    • Free trial offered
    • Compliance: SOC 2 Type II, GDPR, ISO 27001
    • Stronger AI / automation features
    • Public API available

    Cons

    • Fewer native integrations than the alternative

    Buyer Fit

    Who should use HubSpot vs HubSpot CRM?

    Startups

    Either

    Either keeps early-stage costs lowest with its entry tier.

    Small businesses

    Either

    Either offers the most accessible pricing for lean teams.

    Agencies

    HubSpot

    HubSpot connects to more tools for multi-client workflows.

    Enterprises

    HubSpot

    HubSpot leads on compliance and breadth for complex needs.

    Ecommerce

    HubSpot

    HubSpot integrates with more of the commerce stack.

    SaaS companies

    HubSpot CRM

    HubSpot CRM is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (5)

    GmailOutlookSalesforceSlackZoom

    Only in HubSpot (5)

    ShopifyZapierStripeGoogle AdsWordPress

    Only in HubSpot CRM (1)

    Mailchimp

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside HubSpot and HubSpot CRM.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs HubSpot and HubSpot CRM against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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    HubSpot vs HubSpot CRM — Frequently Asked Questions

    What is the difference between HubSpot and HubSpot CRM?

    HubSpot and HubSpot CRM are both CRM Software solutions. HubSpot is rated 0.0/5 by 0 users, while HubSpot CRM is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, HubSpot or HubSpot CRM?

    Based on user ratings, HubSpot scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, HubSpot or HubSpot CRM?

    HubSpot is the more affordable option, starting at $0/month.

    Does HubSpot or HubSpot CRM have a free plan?

    HubSpot offers a free plan. does not have a free tier but does offer a free trial.

    Can I switch from HubSpot to HubSpot CRM?

    Switching between HubSpot and HubSpot CRM is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use HubSpot vs HubSpot CRM?

    HubSpot is best suited for teams that prioritise enterprise features. HubSpot CRM works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on HubSpot vs HubSpot CRM

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Either

    It's a tie has the friendliest entry point for new teams.

    Best for Enterprise

    HubSpot

    HubSpot leads on compliance and feature breadth.

    Best Value

    Either

    It's a tie delivers the lowest cost to get started.

    Best AI Features

    HubSpot CRM

    HubSpot CRM ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between HubSpot and HubSpot CRM?

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