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Agile CRM vs Hiver: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$9/mo

in CRM Software

Leads 3/9
Rating
Reviews
0
From
$0/mo

in Customer Support

The Short Answer

Agile CRM vs Hiver, in 15 seconds

Choose Agile CRM if…

  • You need the broader feature set

Choose Hiver if…

  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Head-to-Head Scorecard

How Agile CRM and Hiver score

Hiver leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Agile
    No reviews
    Hiver
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Agile
    0
    Hiver
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Agile
    $9/mo
    Hiver
    $0/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Agile
    Free plan + trial
    Hiver
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Hiver
    Agile
    6
    Hiver
    10
  • Features

    Number of listed product capabilities

    Agile CRM
    Agile
    16
    Hiver
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Agile
    2
    Hiver
    2
  • Security & Compliance

    Number of listed compliance certifications

    Hiver
    Agile
    1
    Hiver
    4
  • Platforms & Deployment

    Supported platforms and deployment options

    Hiver
    Agile
    4
    Hiver
    5

Feature Comparison

Agile CRM vs Hiver feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Agile CRM
Hiver
Overview
User rating
Pricing model
FREEMIUM
Freemium, per seat
Starting price
$9/mo
$0/mo
Free version
Free trial
Features
Key capabilities
Contact & deal managementMarketing automationBuilt-in help desk (tickets)Telephony (click-to-call)Landing pages & web formsWeb engagement & behavior tracking+10
Gmail-based shared inboxesEmail assignment (tickets)Collision detectionSLAs and automationCollaboration notesLive chat+6
AI features
Marketing automationWorkflow automation
SLAs and automationAI replies and summaries
Integrations & API
Integrations
GmailOutlookStripeTwilioZapierShopify
GmailGoogle WorkspaceSlackSalesforceJiraAsana+4
Public API
Platforms
Deployment
Cloud
CloudSaaS
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
GDPR
SOC 2ISO 27001GDPRHIPAA
Vendor
Company
Verified
Founded
2013
Headquarters
Dallas, Texas, USA

Pricing Comparison

Agile CRM vs Hiver pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Agile CRM

$9/mo to start
FreeFree
  • 1,000 contacts
  • Deals & tasks
  • Email tracking
Starter$9/month
  • 10,000 contacts
  • Marketing automation
  • Email campaigns
Regular$30/month
  • 50,000 contacts
  • Mobile marketing
  • Advanced automation
Enterprise$48/month
  • Unlimited contacts
  • Access controls
  • Dedicated account rep

Hiver

$0/mo to start
FreeFree
  • Gmail shared inbox
  • Email assignment
  • Basic collaboration
  • Limited automation
Growth$25/month
  • Shared inboxes
  • SLAs and automation
  • Analytics
  • AI replies/summaries
Pro$55/month
  • Everything in Growth
  • Live chat
  • WhatsApp and voice
  • Knowledge base
Elite$85/month
  • Advanced SLAs
  • Custom access controls
  • Advanced AI
  • Priority support

Total cost of ownership factors

Free planAgile Hiver
Free trial to evaluateAgile Hiver
Transparent published pricingAgile Hiver
Public API (build vs. buy add-ons)Agile Hiver

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Agile CRM vs Hiver: strengths and trade-offs

Agile CRM

Pros

  • Free plan available
  • Free trial offered
  • Compliance: GDPR
  • Public API available

Cons

  • Higher starting price ($9/mo)
  • Fewer native integrations than the alternative

Hiver

Pros

  • Free plan available
  • Free trial offered
  • Lower starting price ($0/mo)
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    Buyer Fit

    Who should use Agile CRM vs Hiver?

    Startups

    Either

    Either keeps early-stage costs lowest with its entry tier.

    Small businesses

    Either

    Either offers the most accessible pricing for lean teams.

    Agencies

    Hiver

    Hiver connects to more tools for multi-client workflows.

    Enterprises

    Hiver

    Hiver leads on compliance and breadth for complex needs.

    Ecommerce

    Hiver

    Hiver integrates with more of the commerce stack.

    SaaS companies

    Agile CRM

    Agile CRM is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (2)

    GmailZapier

    Only in Agile CRM (4)

    OutlookStripeTwilioShopify

    Only in Hiver (8)

    Google WorkspaceSlackSalesforceJiraAsanaWhatsAppAircallQuickBooks

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside Agile CRM and Hiver.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Agile CRM and Hiver against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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    Agile CRM vs Hiver — Frequently Asked Questions

    What is the difference between Agile CRM and Hiver?

    Agile CRM and Hiver are both CRM Software solutions. Agile CRM is rated 0.0/5 by 0 users, while Hiver is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Agile CRM or Hiver?

    Based on user ratings, Agile CRM scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Agile CRM or Hiver?

    Hiver is the more affordable option, starting at $0/month.

    Does Agile CRM or Hiver have a free plan?

    Agile CRM offers a free plan. does not have a free tier but does offer a free trial.

    Can I switch from Agile CRM to Hiver?

    Switching between Agile CRM and Hiver is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Agile CRM vs Hiver?

    Agile CRM is best suited for teams that prioritise enterprise features. Hiver works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on Agile CRM vs Hiver

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Either

    It's a tie has the friendliest entry point for new teams.

    Best for Enterprise

    Hiver

    Hiver leads on compliance and feature breadth.

    Best Value

    Either

    It's a tie delivers the lowest cost to get started.

    Best AI Features

    Either

    Comparable AI capabilities on both sides.

    Highest Rated

    Either

    Both earn equal user ratings.

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