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EngageBay vs Pipedrive: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$0/mo

in CRM Software

Rating
Reviews
0
From
$14/mo

in CRM Software

The Short Answer

EngageBay vs Pipedrive, in 15 seconds

Choose EngageBay if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You depend on a broad integration ecosystem

Choose Pipedrive if…

  • You want to trial before paying
  • You want deeper AI and automation features
  • You have strict security & compliance needs
  • You need the broader feature set

Head-to-Head Scorecard

How EngageBay and Pipedrive score

It's evenly matched — each leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    EngageBay
    No reviews
    Pipedrive
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    EngageBay
    0
    Pipedrive
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    EngageBay
    EngageBay
    $0/mo
    Pipedrive
    $14/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    EngageBay
    Free plan
    Pipedrive
    Free trial
  • Integrations

    Number of listed third-party integrations

    EngageBay
    EngageBay
    8
    Pipedrive
    6
  • Features

    Number of listed product capabilities

    Pipedrive
    EngageBay
    8
    Pipedrive
    16
  • AI Features

    Capabilities mentioning AI, automation or ML

    Pipedrive
    EngageBay
    1
    Pipedrive
    3
  • Security & Compliance

    Number of listed compliance certifications

    Pipedrive
    EngageBay
    2
    Pipedrive
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    EngageBay
    EngageBay
    5
    Pipedrive
    4

Feature Comparison

EngageBay vs Pipedrive feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

EngageBay
Pipedrive
Overview
User rating
Pricing model
Freemium
SUBSCRIPTION
Starting price
$0/mo
$14/mo
Free version
Free trial
Features
Key capabilities
Contact managementMarketing automationEmail marketingSales pipelineLive chatHelp desk ticketing+2
Visual pipeline managementActivity reminders & schedulingSales automation engineEmail sync & trackingRevenue forecastingAI sales assistant+10
AI features
Marketing automation
Sales automation engineAI sales assistantWeb forms & chatbot (LeadBooster)
Integrations & API
Integrations
GmailOutlookZapierStripeShopifyXero+2
GmailOutlookSlackZoomMailchimpZapier
Public API
Platforms
Deployment
CloudSaaS
Cloud
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
GDPRSOC 2
SOC 2 Type IIGDPRISO 27001
Vendor
Company
Verified
Founded
2010
Headquarters
Tallinn, Estonia

Pricing Comparison

EngageBay vs Pipedrive pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

EngageBay

$0/mo to start
FreeFree
  • Up to 250 contacts
  • Email marketing
  • CRM and deals
  • Live chat
Basic$15/month
  • Per user, monthly
  • 500 branding removals
  • Web pop-ups
  • Landing page builder
Growth$65/month
  • Per user, monthly
  • Marketing automation
  • Broadcast A/B testing
  • Custom domain
Pro$120/month
  • Per user, monthly
  • Unlimited contacts
  • Dedicated account manager
  • SSO

Pipedrive

$14/mo to start
Lite$14/month
  • Pipeline management
  • Contacts & deals
  • 24/7 support
Growth$24/month
  • Email sync & templates
  • Workflow automation
  • Meeting scheduler
Premium$49/month
  • Forecasting
  • E-signatures
  • Advanced reporting
Ultimate$69/month
  • Unlimited automations
  • Advanced permissions
  • Priority support

Total cost of ownership factors

Free planEngageBay Pipedrive
Free trial to evaluateEngageBay Pipedrive
Transparent published pricingEngageBay Pipedrive
Public API (build vs. buy add-ons)EngageBay Pipedrive

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

EngageBay vs Pipedrive: strengths and trade-offs

EngageBay

Pros

  • Free plan available
  • Lower starting price ($0/mo)
  • Broad integration ecosystem (8)
  • Compliance: GDPR, SOC 2
  • Public API available

Cons

    Pipedrive

    Pros

    • Free trial offered
    • Compliance: SOC 2 Type II, GDPR, ISO 27001
    • Stronger AI / automation features
    • Public API available

    Cons

    • No free plan
    • Higher starting price ($14/mo)
    • Fewer native integrations than the alternative

    Buyer Fit

    Who should use EngageBay vs Pipedrive?

    Startups

    EngageBay

    EngageBay keeps early-stage costs lowest with its entry tier.

    Small businesses

    EngageBay

    EngageBay offers the most accessible pricing for lean teams.

    Agencies

    EngageBay

    EngageBay connects to more tools for multi-client workflows.

    Enterprises

    Pipedrive

    Pipedrive leads on compliance and breadth for complex needs.

    Ecommerce

    EngageBay

    EngageBay integrates with more of the commerce stack.

    SaaS companies

    Pipedrive

    Pipedrive is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (3)

    GmailOutlookZapier

    Only in EngageBay (5)

    StripeShopifyXeroMailgunZendesk

    Only in Pipedrive (3)

    SlackZoomMailchimp

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside EngageBay and Pipedrive.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs EngageBay and Pipedrive against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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    EngageBay vs Pipedrive — Frequently Asked Questions

    What is the difference between EngageBay and Pipedrive?

    EngageBay and Pipedrive are both CRM Software solutions. EngageBay is rated 0.0/5 by 0 users, while Pipedrive is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, EngageBay or Pipedrive?

    Based on user ratings, EngageBay scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, EngageBay or Pipedrive?

    EngageBay is the more affordable option, starting at $0/month.

    Does EngageBay or Pipedrive have a free plan?

    EngageBay offers a free plan. Pipedrive does not have a free tier but does offer a free trial.

    Can I switch from EngageBay to Pipedrive?

    Switching between EngageBay and Pipedrive is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use EngageBay vs Pipedrive?

    EngageBay is best suited for teams that prioritise enterprise features. Pipedrive works well for teams needing advanced capabilities.

    Our Verdict

    The bottom line on EngageBay vs Pipedrive

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    EngageBay

    EngageBay has the friendliest entry point for new teams.

    Best for Enterprise

    Pipedrive

    Pipedrive leads on compliance and feature breadth.

    Best Value

    EngageBay

    EngageBay delivers the lowest cost to get started.

    Best AI Features

    Pipedrive

    Pipedrive ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between EngageBay and Pipedrive?

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