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Close vs Pipedrive: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$19/mo

in CRM Software

Leads 3/9
Rating
Reviews
0
From
$14/mo

in CRM Software

The Short Answer

Close vs Pipedrive, in 15 seconds

Choose Close if…

  • You prefer Close's approach and ecosystem

Choose Pipedrive if…

  • You want the lower entry price
  • You want deeper AI and automation features
  • You have strict security & compliance needs

Head-to-Head Scorecard

How Close and Pipedrive score

Pipedrive leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Close
    No reviews
    Pipedrive
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Close
    0
    Pipedrive
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Pipedrive
    Close
    $19/mo
    Pipedrive
    $14/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Close
    Free trial
    Pipedrive
    Free trial
  • Integrations

    Number of listed third-party integrations

    Even
    Close
    6
    Pipedrive
    6
  • Features

    Number of listed product capabilities

    Even
    Close
    6
    Pipedrive
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Pipedrive
    Close
    1
    Pipedrive
    2
  • Security & Compliance

    Number of listed compliance certifications

    Pipedrive
    Close
    2
    Pipedrive
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Close
    4
    Pipedrive
    4

Feature Comparison

Close vs Pipedrive feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Close
Pipedrive
Overview
User rating
Pricing model
SUBSCRIPTION
SUBSCRIPTION
Starting price
$19/mo
$14/mo
Free version
Free trial
Features
Key capabilities
Built-in calling & SMSPower DialerEmail sequencesPipeline managementSales automationReporting
Visual pipeline managementActivity remindersSales automationEmail sync & trackingRevenue forecastingAI sales assistant
AI features
Sales automation
Sales automationAI sales assistant
Integrations & API
Integrations
GmailOutlookZoomZapierMailchimpHubSpot
GmailOutlookSlackZoomMailchimpZapier
Public API
Platforms
Deployment
Cloud
Cloud
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPR
SOC 2 Type IIGDPRISO 27001
Vendor
Company
Verified
Founded
2013
2010
Headquarters
San Francisco, California, USA
Tallinn, Estonia

Pricing Comparison

Close vs Pipedrive pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Close

$19/mo to start
Base$19/month
  • Pipeline & lead management
  • Email sync
  • Built-in calling
Startup$59/month
  • Workflows
  • Call recording
  • Bulk email
Professional$109/month
  • Power Dialer
  • Email & call sequences
  • Advanced reporting
Enterprise$149/month
  • Predictive Dialer
  • Custom roles
  • Priority support

Pipedrive

$14/mo to start
Essential$14/month
  • Pipeline management
  • Contacts & deals
  • 24/7 support
Advanced$34/month
  • Email sync & templates
  • Workflow automation
  • Meeting scheduler
Professional$49/month
  • Forecasting
  • E-signatures
  • Advanced reporting
Enterprise$99/month
  • Unlimited automations
  • Advanced permissions
  • Priority support

Total cost of ownership factors

Free planClose Pipedrive
Free trial to evaluateClose Pipedrive
Transparent published pricingClose Pipedrive
Public API (build vs. buy add-ons)Close Pipedrive

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Close vs Pipedrive: strengths and trade-offs

Close

Pros

  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR
  • Public API available

Cons

  • No free plan
  • Higher starting price ($19/mo)

Pipedrive

Pros

  • Free trial offered
  • Lower starting price ($14/mo)
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan

Buyer Fit

Who should use Close vs Pipedrive?

Startups

Pipedrive

Pipedrive keeps early-stage costs lowest with its entry tier.

Small businesses

Pipedrive

Pipedrive offers the most accessible pricing for lean teams.

Agencies

Either

Either connects to more tools for multi-client workflows.

Enterprises

Pipedrive

Pipedrive leads on compliance and breadth for complex needs.

Ecommerce

Pipedrive

Pipedrive integrates with more of the commerce stack.

SaaS companies

Pipedrive

Pipedrive is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (5)

GmailOutlookZoomZapierMailchimp

Only in Close (1)

HubSpot

Only in Pipedrive (1)

Slack

Keep Exploring

Other alternatives worth considering

Similar crm software products buyers compare alongside Close and Pipedrive.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Close and Pipedrive against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Close vs Pipedrive — Frequently Asked Questions

What is the difference between Close and Pipedrive?

Close and Pipedrive are both CRM Software solutions. Close is rated 0.0/5 by 0 users, while Pipedrive is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Close or Pipedrive?

Based on user ratings, Close scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Close or Pipedrive?

Pipedrive is the more affordable option, starting at $14/month.

Does Close or Pipedrive have a free plan?

Neither Close nor Pipedrive currently offers a free plan, but Close provides a free trial.

Can I switch from Close to Pipedrive?

Switching between Close and Pipedrive is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Close vs Pipedrive?

Close is best suited for teams that prioritise enterprise features. Pipedrive works well for budget-conscious buyers.

Our Verdict

The bottom line on Close vs Pipedrive

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Pipedrive

Pipedrive has the friendliest entry point for new teams.

Best for Enterprise

Pipedrive

Pipedrive leads on compliance and feature breadth.

Best Value

Pipedrive

Pipedrive delivers the lowest cost to get started.

Best AI Features

Pipedrive

Pipedrive ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

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Not sure which to choose?

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