Chatra vs LiveChat: Which Live Chat Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.
The Short Answer
Chatra vs LiveChat, in 15 seconds
Choose Chatra if…
- You want the lower entry price
- You need a genuinely free plan
Choose LiveChat if…
- You depend on a broad integration ecosystem
- You have strict security & compliance needs
- You need the broader feature set
Head-to-Head Scorecard
How Chatra and LiveChat score
LiveChat leads on 4 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
ChatraNo reviewsLiveChatNo reviews - Even
Review Volume
Number of verified reviews, a proxy for adoption
Chatra0LiveChat0 - Chatra
Entry Pricing
Lowest published starting price (free plan = lowest)
ChatraFreeLiveChat$19/mo - Chatra
Free Access
Availability of a free plan and/or free trial
ChatraFree plan + trialLiveChatFree trial - LiveChat
Integrations
Number of listed third-party integrations
Chatra6LiveChat12 - LiveChat
Features
Number of listed product capabilities
Chatra6LiveChat13 - Even
AI Features
Capabilities mentioning AI, automation or ML
Chatra1LiveChat1 - LiveChat
Security & Compliance
Number of listed compliance certifications
Chatra1LiveChat4 - LiveChat
Platforms & Deployment
Supported platforms and deployment options
Chatra6LiveChat7
Feature Comparison
Chatra vs LiveChat feature breakdown
Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.
Chatra
LiveChatPricing Comparison
Chatra vs LiveChat pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Chatra
Free to start- Live chat
- Mobile apps
- Visitor list
- Basic messaging
- AI chatbot
- Social & email channels
- Visitor history
- Integrations
LiveChat
$19/mo to start- 60-day chat history
- Basic widget customization
- Ticketing system
- Data security
- Unlimited chat history
- Full widget customization
- Agent groups
- Basic reporting
- Everything in Team
- Staffing prediction
- Work scheduler
- Advanced reporting
- Dedicated account manager
- Product training
- Software engineer support
- Security assistance
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Chatra vs LiveChat: strengths and trade-offs
Chatra
Pros
- Free plan available
- Free trial offered
- Compliance: GDPR
- Public API available
Cons
- Fewer native integrations than the alternative
LiveChat
Pros
- Free trial offered
- Broad integration ecosystem (12)
- Compliance: SOC 2, GDPR, ISO 27001
- Public API available
Cons
- No free plan
Buyer Fit
Who should use Chatra vs LiveChat?
Startups
Chatra
Chatra keeps early-stage costs lowest with its entry tier.
Small businesses
Chatra
Chatra offers the most accessible pricing for lean teams.
Agencies
LiveChat
LiveChat connects to more tools for multi-client workflows.
Enterprises
LiveChat
LiveChat leads on compliance and breadth for complex needs.
Ecommerce
LiveChat
LiveChat integrates with more of the commerce stack.
SaaS companies
LiveChat
LiveChat is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (3)
Only in Chatra (3)
Only in LiveChat (9)
Keep Exploring
Other alternatives worth considering
Similar live chat software products buyers compare alongside Chatra and LiveChat.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Chatra and LiveChat against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationChatra vs LiveChat, Frequently Asked Questions
What is the difference between Chatra and LiveChat?
Chatra and LiveChat are both Live Chat Software solutions. Chatra is rated 0.0/5 by 0 users, while LiveChat is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Chatra or LiveChat?
Based on user ratings, Chatra scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Chatra or LiveChat?
Chatra is the more affordable option with a free plan available.
Does Chatra or LiveChat have a free plan?
Chatra offers a free plan. LiveChat does not have a free tier but does offer a free trial.
Can I switch from Chatra to LiveChat?
Switching between Chatra and LiveChat is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Chatra vs LiveChat?
Chatra is best suited for teams that prioritise enterprise features. LiveChat works well for budget-conscious buyers.
Our Verdict
The bottom line on Chatra vs LiveChat
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Chatra
Chatra has the friendliest entry point for new teams.
Best for Enterprise
LiveChat
LiveChat leads on compliance and feature breadth.
Best Value
Chatra
Chatra delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.