Skip to main content

Braze vs HubSpot CRM: Which Marketing Automation Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
Custom

in Marketing Automation

Leads 5/9
Rating
Reviews
0
From
$0/mo

in CRM Software

The Short Answer

Braze vs HubSpot CRM, in 15 seconds

Choose Braze if…

  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose HubSpot CRM if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want deeper AI and automation features
  • You need the broader feature set

Head-to-Head Scorecard

How Braze and HubSpot CRM score

HubSpot CRM leads on 5 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Braze
    No reviews
    HubSpot
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Braze
    0
    HubSpot
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    HubSpot CRM
    Braze
    Custom
    HubSpot
    $0/mo
  • Free Access

    Availability of a free plan and/or free trial

    HubSpot CRM
    Braze
    Free trial
    HubSpot
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Braze
    Braze
    10
    HubSpot
    6
  • Features

    Number of listed product capabilities

    HubSpot CRM
    Braze
    12
    HubSpot
    16
  • AI Features

    Capabilities mentioning AI, automation or ML

    HubSpot CRM
    Braze
    1
    HubSpot
    3
  • Security & Compliance

    Number of listed compliance certifications

    Braze
    Braze
    5
    HubSpot
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    HubSpot CRM
    Braze
    3
    HubSpot
    4

Feature Comparison

Braze vs HubSpot CRM feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Braze
HubSpot CRM
Overview
User rating
Pricing model
Custom quote (usage: MAU + volume)
FREEMIUM
Starting price
Custom
$0/mo
Free version
Free trial
Features
Key capabilities
Cross-channel messaging (push, email, SMS, in-app)WhatsApp and webReal-time data ingestionJourney orchestration (Canvas)SegmentationPersonalization+6
Contact & company managementVisual deal pipelinesEmail tracking & templatesMeeting schedulingSales automation & sequencesLive chat & chatbots+10
AI features
AI (Sage AI/BrazeAI)
Sales automation & sequencesWorkflow automationBreeze AI (content & assistant)
Integrations & API
Integrations
SegmentSnowflakemParticleAmplitudeShopifySalesforce+4
GmailOutlookSlackZoomMailchimpSalesforce
Public API
Platforms
Deployment
CloudSaaS
Cloud
Platforms
Web
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAACCPA
SOC 2 Type IIGDPRISO 27001
Vendor
Company
Verified
Founded
2006
Headquarters
Cambridge, Massachusetts, USA

Pricing Comparison

Braze vs HubSpot CRM pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Braze

Custom to start
EssentialsCustom
  • Cross-channel messaging
  • Canvas journeys
  • Segmentation
  • A/B testing
ProCustom
  • Everything in Essentials
  • Advanced personalization
  • AI (Sage AI)
  • Advanced analytics
EnterpriseCustom
  • Highest scale and channels
  • Advanced AI and predictions
  • Data warehouse integration
  • Dedicated support

HubSpot CRM

$0/mo to start
FreeFree
  • Contact & deal management
  • Email tracking
  • Forms & live chat
Sales Hub Starter$15/month
  • Simple automation
  • Goals
  • Stripe payments
  • Remove HubSpot branding
Sales Hub Professional$100/month
  • Sequences
  • Custom reporting
  • Forecasting
  • Playbooks
Sales Hub Enterprise$150/month
  • Custom objects
  • Advanced permissions
  • Predictive lead scoring

Total cost of ownership factors

Free planBraze HubSpot
Free trial to evaluateBraze HubSpot
Transparent published pricingBraze HubSpot
Public API (build vs. buy add-ons)Braze HubSpot

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Braze vs HubSpot CRM: strengths and trade-offs

Braze

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

HubSpot CRM

Pros

  • Free plan available
  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

  • Fewer native integrations than the alternative

Buyer Fit

Who should use Braze vs HubSpot CRM?

Startups

HubSpot CRM

HubSpot CRM keeps early-stage costs lowest with its entry tier.

Small businesses

HubSpot CRM

HubSpot CRM offers the most accessible pricing for lean teams.

Agencies

Braze

Braze connects to more tools for multi-client workflows.

Enterprises

Braze

Braze leads on compliance and breadth for complex needs.

Ecommerce

Braze

Braze integrates with more of the commerce stack.

SaaS companies

HubSpot CRM

HubSpot CRM is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (1)

Salesforce

Only in Braze (9)

SegmentSnowflakemParticleAmplitudeShopifyTwilioAppsFlyerAdjustBigQuery

Only in HubSpot CRM (5)

GmailOutlookSlackZoomMailchimp

Keep Exploring

Other alternatives worth considering

Similar marketing automation products buyers compare alongside Braze and HubSpot CRM.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Braze and HubSpot CRM against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Braze vs HubSpot CRM — Frequently Asked Questions

What is the difference between Braze and HubSpot CRM?

Braze and HubSpot CRM are both Marketing Automation solutions. Braze is rated 0.0/5 by 0 users, while HubSpot CRM is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Braze or HubSpot CRM?

Based on user ratings, Braze scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Braze or HubSpot CRM?

HubSpot CRM is the more affordable option, starting at $0/month.

Does Braze or HubSpot CRM have a free plan?

HubSpot CRM offers a free plan. Braze does not have a free tier but does offer a free trial.

Can I switch from Braze to HubSpot CRM?

Switching between Braze and HubSpot CRM is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Braze vs HubSpot CRM?

Braze is best suited for teams that prioritise enterprise features. HubSpot CRM works well for teams looking to start free and scale.

Our Verdict

The bottom line on Braze vs HubSpot CRM

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

HubSpot CRM

HubSpot CRM has the friendliest entry point for new teams.

Best for Enterprise

Braze

Braze leads on compliance and feature breadth.

Best Value

HubSpot CRM

HubSpot CRM delivers the lowest cost to get started.

Best AI Features

HubSpot CRM

HubSpot CRM ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Braze and HubSpot CRM?

Get a recommendation

Not sure which to choose?

Tell us your requirements and our advisors will help you compare and shortlist the best-fit options — free and unbiased.

  • A real human, fast

    Someone on our team replies within one business day — no bots, no ticket queue.

  • Routed to the right team

    Buying, selling, partnering, or investing — you reach the people who can actually help.

  • Independent & unbiased

    No pushy sales. Just honest guidance grounded in the ecosystem.

  • Tailored to your context

    Tell us what you need and we shape the next steps around it.

Replies within 1 business day No spam, ever Free to reach out
  1. 1You
  2. 2Details
  3. 3Contact

Who are you? Pick the option that fits best.