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Birdeye vs HubSpot CRM: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Rating
,
Reviews
0
From
Custom
Leads 4/9
Rating
,
Reviews
0
From
$0/mo

in CRM Software

The Short Answer

Birdeye vs HubSpot CRM, in 15 seconds

Choose Birdeye if…

  • You prefer Birdeye's approach and ecosystem

Choose HubSpot CRM if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want deeper AI and automation features
  • You need the broader feature set

Head-to-Head Scorecard

How Birdeye and HubSpot CRM score

HubSpot CRM leads on 4 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Birdeye
    No reviews
    HubSpot
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Birdeye
    0
    HubSpot
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    HubSpot CRM
    Birdeye
    Custom
    HubSpot
    $0/mo
  • Free Access

    Availability of a free plan and/or free trial

    HubSpot CRM
    Birdeye
    Free trial
    HubSpot
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Even
    Birdeye
    6
    HubSpot
    6
  • Features

    Number of listed product capabilities

    HubSpot CRM
    Birdeye
    6
    HubSpot
    16
  • AI Features

    Capabilities mentioning AI, automation or ML

    HubSpot CRM
    Birdeye
    ,
    HubSpot
    3
  • Security & Compliance

    Number of listed compliance certifications

    Even
    Birdeye
    3
    HubSpot
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    Birdeye
    Birdeye
    5
    HubSpot
    4

Feature Comparison

Birdeye vs HubSpot CRM feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Birdeye
HubSpot CRM
Overview
User rating
,
,
Pricing model
QUOTE_BASED
FREEMIUM
Starting price
Custom
$0/mo
Free version
Free trial
Features
Key capabilities
Review generation & managementListings managementSurveysReferralsUnified messagingCustomer experience insights
Contact & company managementVisual deal pipelinesEmail tracking & templatesMeeting schedulingSales automation & sequencesLive chat & chatbots+10
AI features
,
Sales automation & sequencesWorkflow automationBreeze AI (content & assistant)
Integrations & API
Integrations
Google Business ProfileFacebookSalesforceHubSpotZapierServiceTitan
GmailOutlookSlackZoomMailchimpSalesforce
Public API
Platforms
Deployment
Cloud
Cloud
Platforms
WebiOSAndroidAPI
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPRHIPAA
SOC 2 Type IIGDPRISO 27001
Vendor
Company
,
,
Verified
Founded
2012
2006
Headquarters
Palo Alto, California, USA
Cambridge, Massachusetts, USA

Pricing Comparison

Birdeye vs HubSpot CRM pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Birdeye

Custom to start
BirdeyeCustom
  • Reviews & reputation
  • Listings management
  • Surveys & referrals
  • Unified messaging & insights

HubSpot CRM

$0/mo to start
FreeFree
  • Contact & deal management
  • Email tracking
  • Forms & live chat
Sales Hub Starter$15/month
  • Simple automation
  • Goals
  • Stripe payments
  • Remove HubSpot branding
Sales Hub Professional$100/month
  • Sequences
  • Custom reporting
  • Forecasting
  • Playbooks
Sales Hub Enterprise$150/month
  • Custom objects
  • Advanced permissions
  • Predictive lead scoring

Total cost of ownership factors

Free planBirdeye HubSpot
Free trial to evaluateBirdeye HubSpot
Transparent published pricingBirdeye HubSpot
Public API (build vs. buy add-ons)Birdeye HubSpot

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Birdeye vs HubSpot CRM: strengths and trade-offs

Birdeye

Pros

  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR, HIPAA
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

HubSpot CRM

Pros

  • Free plan available
  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

    Buyer Fit

    Who should use Birdeye vs HubSpot CRM?

    Startups

    HubSpot CRM

    HubSpot CRM keeps early-stage costs lowest with its entry tier.

    Small businesses

    HubSpot CRM

    HubSpot CRM offers the most accessible pricing for lean teams.

    Agencies

    HubSpot CRM

    HubSpot CRM connects to more tools for multi-client workflows.

    Enterprises

    HubSpot CRM

    HubSpot CRM leads on compliance and breadth for complex needs.

    Ecommerce

    HubSpot CRM

    HubSpot CRM integrates with more of the commerce stack.

    SaaS companies

    HubSpot CRM

    HubSpot CRM is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (1)

    Salesforce

    Only in Birdeye (5)

    Google Business ProfileFacebookHubSpotZapierServiceTitan

    Only in HubSpot CRM (5)

    GmailOutlookSlackZoomMailchimp

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside Birdeye and HubSpot CRM.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Birdeye and HubSpot CRM against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

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    Birdeye vs HubSpot CRM, Frequently Asked Questions

    What is the difference between Birdeye and HubSpot CRM?

    Birdeye and HubSpot CRM are both software solutions. Birdeye is rated 0.0/5 by 0 users, while HubSpot CRM is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Birdeye or HubSpot CRM?

    Based on user ratings, Birdeye scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Birdeye or HubSpot CRM?

    HubSpot CRM is the more affordable option, starting at $0/month.

    Does Birdeye or HubSpot CRM have a free plan?

    HubSpot CRM offers a free plan. Birdeye does not have a free tier but does offer a free trial.

    Can I switch from Birdeye to HubSpot CRM?

    Switching between Birdeye and HubSpot CRM is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Birdeye vs HubSpot CRM?

    Birdeye is best suited for teams that prioritise enterprise features. HubSpot CRM works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on Birdeye vs HubSpot CRM

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    HubSpot CRM

    HubSpot CRM has the friendliest entry point for new teams.

    Best for Enterprise

    HubSpot CRM

    HubSpot CRM leads on compliance and feature breadth.

    Best Value

    HubSpot CRM

    HubSpot CRM delivers the lowest cost to get started.

    Best AI Features

    HubSpot CRM

    HubSpot CRM ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between Birdeye and HubSpot CRM?

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