Bigin vs Freshsales: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Bigin vs Freshsales, in 15 seconds
Choose Bigin if…
- You depend on a broad integration ecosystem
Choose Freshsales if…
- You want deeper AI and automation features
- You need the broader feature set
Head-to-Head Scorecard
How Bigin and Freshsales score
It's evenly matched — each leads on 2 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
BiginNo reviewsFreshsalesNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Bigin0Freshsales0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
Bigin$0/moFreshsales₹749/mo - Even
Free Access
Availability of a free plan and/or free trial
BiginFree plan + trialFreshsalesFree plan + trial - Bigin
Integrations
Number of listed third-party integrations
Bigin8Freshsales6 - Freshsales
Features
Number of listed product capabilities
Bigin8Freshsales16 - Freshsales
AI Features
Capabilities mentioning AI, automation or ML
Bigin1Freshsales2 - Even
Security & Compliance
Number of listed compliance certifications
Bigin3Freshsales3 - Bigin
Platforms & Deployment
Supported platforms and deployment options
Bigin5Freshsales4
Feature Comparison
Bigin vs Freshsales feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Bigin
FreshsalesPricing Comparison
Bigin vs Freshsales pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Bigin
$0/mo to start- Single pipeline
- Contacts and deals
- Mobile apps
- Up to 500 records
- Per user, annual
- Multiple pipelines
- Workflow automation
- Email and telephony
- Per user, annual
- Team pipelines
- Advanced automation
- Integrations
- Per user, annual
- Higher limits
- Advanced features
- Priority support
Freshsales
₹749/mo to start- Contact & account management
- Built-in chat, email & phone
- Mobile app
- Visual sales pipeline
- AI contact scoring
- Workflows & sequences
- Multiple pipelines
- Advanced Freddy AI
- Territory & deal management
- Custom modules
- Audit logs
- Sandbox & advanced governance
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Bigin vs Freshsales: strengths and trade-offs
Bigin
Pros
- Free plan available
- Free trial offered
- Lower starting price ($0/mo)
- Broad integration ecosystem (8)
- Compliance: GDPR, SOC 2, ISO 27001
- Public API available
Cons
Freshsales
Pros
- Free plan available
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Stronger AI / automation features
- Public API available
Cons
- Higher starting price (₹749/mo)
- Fewer native integrations than the alternative
Buyer Fit
Who should use Bigin vs Freshsales?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
Bigin
Bigin connects to more tools for multi-client workflows.
Enterprises
Freshsales
Freshsales leads on compliance and breadth for complex needs.
Ecommerce
Bigin
Bigin integrates with more of the commerce stack.
SaaS companies
Freshsales
Freshsales is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (2)
Only in Bigin (6)
Only in Freshsales (4)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Bigin and Freshsales.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Bigin and Freshsales against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationBigin vs Freshsales — Frequently Asked Questions
What is the difference between Bigin and Freshsales?
Bigin and Freshsales are both CRM Software solutions. Bigin is rated 0.0/5 by 0 users, while Freshsales is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Bigin or Freshsales?
Based on user ratings, Bigin scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Bigin or Freshsales?
Bigin is the more affordable option, starting at $0/month.
Does Bigin or Freshsales have a free plan?
Bigin offers a free plan. does not have a free tier but does offer a free trial.
Can I switch from Bigin to Freshsales?
Switching between Bigin and Freshsales is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Bigin vs Freshsales?
Bigin is best suited for teams that prioritise enterprise features. Freshsales works well for teams looking to start free and scale.
Our Verdict
The bottom line on Bigin vs Freshsales
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
Freshsales
Freshsales leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Freshsales
Freshsales ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.