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Agile CRM vs Freshsales: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$9/mo

in CRM Software

Leads 1/9
Rating
Reviews
0
From
₹749/mo

in CRM Software

The Short Answer

Agile CRM vs Freshsales, in 15 seconds

Choose Agile CRM if…

  • You prefer Agile CRM's approach and ecosystem

Choose Freshsales if…

  • You have strict security & compliance needs

Head-to-Head Scorecard

How Agile CRM and Freshsales score

Freshsales leads on 1 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Agile
    No reviews
    Freshsales
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Agile
    0
    Freshsales
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Agile
    $9/mo
    Freshsales
    ₹749/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Agile
    Free plan + trial
    Freshsales
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Even
    Agile
    6
    Freshsales
    6
  • Features

    Number of listed product capabilities

    Even
    Agile
    16
    Freshsales
    16
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Agile
    2
    Freshsales
    2
  • Security & Compliance

    Number of listed compliance certifications

    Freshsales
    Agile
    1
    Freshsales
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Agile
    4
    Freshsales
    4

Feature Comparison

Agile CRM vs Freshsales feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Agile CRM
Freshsales
Overview
User rating
Pricing model
FREEMIUM
FREEMIUM
Starting price
$9/mo
₹749/mo
Free version
Free trial
Features
Key capabilities
Contact & deal managementMarketing automationBuilt-in help desk (tickets)Telephony (click-to-call)Landing pages & web formsWeb engagement & behavior tracking+10
Contact & deal managementBuilt-in phone (cloud telephony)Built-in email & chatFreddy AI (scoring, insights, next best action)Visual sales pipelinesSales sequences+10
AI features
Marketing automationWorkflow automation
Freddy AI (scoring, insights, next best action)Workflow automation
Integrations & API
Integrations
GmailOutlookStripeTwilioZapierShopify
Freshworks SuiteGoogle WorkspaceSlackMailchimpZapierQuickBooks
Public API
Platforms
Deployment
Cloud
Cloud
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
GDPR
SOC 2 Type IIGDPRISO 27001
Vendor
Company
Verified
Founded
2013
2010
Headquarters
Dallas, Texas, USA
San Mateo, California, USA

Pricing Comparison

Agile CRM vs Freshsales pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Agile CRM

$9/mo to start
FreeFree
  • 1,000 contacts
  • Deals & tasks
  • Email tracking
Starter$9/month
  • 10,000 contacts
  • Marketing automation
  • Email campaigns
Regular$30/month
  • 50,000 contacts
  • Mobile marketing
  • Advanced automation
Enterprise$48/month
  • Unlimited contacts
  • Access controls
  • Dedicated account rep

Freshsales

₹749/mo to start
FreeFree
  • Contact & account management
  • Built-in chat, email & phone
  • Mobile app
Growth₹749/month
  • Visual sales pipeline
  • AI contact scoring
  • Workflows & sequences
Pro₹3,239/month
  • Multiple pipelines
  • Advanced Freddy AI
  • Territory & deal management
Enterprise₹4,899/month
  • Custom modules
  • Audit logs
  • Sandbox & advanced governance

Total cost of ownership factors

Free planAgile Freshsales
Free trial to evaluateAgile Freshsales
Transparent published pricingAgile Freshsales
Public API (build vs. buy add-ons)Agile Freshsales

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Agile CRM vs Freshsales: strengths and trade-offs

Agile CRM

Pros

  • Free plan available
  • Free trial offered
  • Compliance: GDPR
  • Public API available

Cons

  • Higher starting price ($9/mo)

Freshsales

Pros

  • Free plan available
  • Free trial offered
  • Lower starting price (₹749/mo)
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Public API available

Cons

    Buyer Fit

    Who should use Agile CRM vs Freshsales?

    Startups

    Either

    Either keeps early-stage costs lowest with its entry tier.

    Small businesses

    Either

    Either offers the most accessible pricing for lean teams.

    Agencies

    Either

    Either connects to more tools for multi-client workflows.

    Enterprises

    Freshsales

    Freshsales leads on compliance and breadth for complex needs.

    Ecommerce

    Either

    Either integrates with more of the commerce stack.

    SaaS companies

    Either

    Either is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (1)

    Zapier

    Only in Agile CRM (5)

    GmailOutlookStripeTwilioShopify

    Only in Freshsales (5)

    Freshworks SuiteGoogle WorkspaceSlackMailchimpQuickBooks

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside Agile CRM and Freshsales.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Agile CRM and Freshsales against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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    Agile CRM vs Freshsales — Frequently Asked Questions

    What is the difference between Agile CRM and Freshsales?

    Agile CRM and Freshsales are both CRM Software solutions. Agile CRM is rated 0.0/5 by 0 users, while Freshsales is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Agile CRM or Freshsales?

    Based on user ratings, Agile CRM scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Agile CRM or Freshsales?

    Freshsales is the more affordable option, starting at ₹749/month.

    Does Agile CRM or Freshsales have a free plan?

    Agile CRM offers a free plan. does not have a free tier but does offer a free trial.

    Can I switch from Agile CRM to Freshsales?

    Switching between Agile CRM and Freshsales is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Agile CRM vs Freshsales?

    Agile CRM is best suited for teams that prioritise enterprise features. Freshsales works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on Agile CRM vs Freshsales

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Either

    It's a tie has the friendliest entry point for new teams.

    Best for Enterprise

    Freshsales

    Freshsales leads on compliance and feature breadth.

    Best Value

    Either

    It's a tie delivers the lowest cost to get started.

    Best AI Features

    Either

    Comparable AI capabilities on both sides.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between Agile CRM and Freshsales?

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