Agile CRM vs Microsoft Dynamics 365 Sales: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Agile CRM vs Microsoft Dynamics 365 Sales, in 15 seconds
Choose Agile CRM if…
- You want the lower entry price
- You need a genuinely free plan
Choose Microsoft Dynamics 365 Sales if…
- You want deeper AI and automation features
- You have strict security & compliance needs
Head-to-Head Scorecard
How Agile CRM and Microsoft Dynamics 365 Sales score
It's evenly matched — each leads on 2 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
AgileNo reviewsMicrosoftNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Agile0Microsoft0 - Agile CRM
Entry Pricing
Lowest published starting price (free plan = lowest)
Agile$9/moMicrosoft$65/mo - Agile CRM
Free Access
Availability of a free plan and/or free trial
AgileFree plan + trialMicrosoftFree trial - Even
Integrations
Number of listed third-party integrations
Agile6Microsoft6 - Even
Features
Number of listed product capabilities
Agile6Microsoft6 - Microsoft Dynamics 365 Sales
AI Features
Capabilities mentioning AI, automation or ML
Agile1Microsoft3 - Microsoft Dynamics 365 Sales
Security & Compliance
Number of listed compliance certifications
Agile1Microsoft4 - Even
Platforms & Deployment
Supported platforms and deployment options
Agile4Microsoft4
Feature Comparison
Agile CRM vs Microsoft Dynamics 365 Sales feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Agile CRM
Microsoft Dynamics 365 SalesPricing Comparison
Agile CRM vs Microsoft Dynamics 365 Sales pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Agile CRM
$9/mo to start- 1,000 contacts
- Deals & tasks
- Email tracking
- 10,000 contacts
- Marketing automation
- Email campaigns
- 50,000 contacts
- Mobile marketing
- Advanced automation
- Unlimited contacts
- Access controls
- Dedicated account rep
Microsoft Dynamics 365 Sales
$65/mo to start- Lead & opportunity management
- Built-in dashboards
- Mobile app
- AI-guided selling
- Copilot
- Forecasting
- Customization
- Conversation intelligence
- Advanced AI
- Sales accelerator
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Agile CRM vs Microsoft Dynamics 365 Sales: strengths and trade-offs
Agile CRM
Pros
- Free plan available
- Free trial offered
- Lower starting price ($9/mo)
- Compliance: GDPR
- Public API available
Cons
Microsoft Dynamics 365 Sales
Pros
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Stronger AI / automation features
- Public API available
Cons
- No free plan
- Higher starting price ($65/mo)
Buyer Fit
Who should use Agile CRM vs Microsoft Dynamics 365 Sales?
Startups
Agile CRM
Agile CRM keeps early-stage costs lowest with its entry tier.
Small businesses
Agile CRM
Agile CRM offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales leads on compliance and breadth for complex needs.
Ecommerce
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales integrates with more of the commerce stack.
SaaS companies
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (1)
Only in Agile CRM (5)
Only in Microsoft Dynamics 365 Sales (5)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Agile CRM and Microsoft Dynamics 365 Sales.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Agile CRM and Microsoft Dynamics 365 Sales against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationAgile CRM vs Microsoft Dynamics 365 Sales — Frequently Asked Questions
What is the difference between Agile CRM and Microsoft Dynamics 365 Sales?
Agile CRM and Microsoft Dynamics 365 Sales are both CRM Software solutions. Agile CRM is rated 0.0/5 by 0 users, while Microsoft Dynamics 365 Sales is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Agile CRM or Microsoft Dynamics 365 Sales?
Based on user ratings, Agile CRM scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Agile CRM or Microsoft Dynamics 365 Sales?
Agile CRM is the more affordable option, starting at $9/month.
Does Agile CRM or Microsoft Dynamics 365 Sales have a free plan?
Agile CRM offers a free plan. Microsoft Dynamics 365 Sales does not have a free tier but does offer a free trial.
Can I switch from Agile CRM to Microsoft Dynamics 365 Sales?
Switching between Agile CRM and Microsoft Dynamics 365 Sales is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Agile CRM vs Microsoft Dynamics 365 Sales?
Agile CRM is best suited for teams that prioritise enterprise features. Microsoft Dynamics 365 Sales works well for teams needing advanced capabilities.
Our Verdict
The bottom line on Agile CRM vs Microsoft Dynamics 365 Sales
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Agile CRM
Agile CRM has the friendliest entry point for new teams.
Best for Enterprise
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales leads on compliance and feature breadth.
Best Value
Agile CRM
Agile CRM delivers the lowest cost to get started.
Best AI Features
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.