Kenect

What is Kenect?

Kenect is an AI-powered platform that consolidates customer conversations for dealerships across text, web chat and other channels. It serves automotive, RV, powersports, marine and other local businesses.

Key capabilities of Kenect

• Messaging: Text messaging, WebChat and broadcast messaging
• Engage AI: 24/7 conversational AI for customers
• Voice AI: AI receptionist for calls
• AI scheduling: Automated service scheduling and reminders
• Reputation management: Reviews, private feedback and responses
• Text-to-pay: Payments and pay-over-time options
• Recall campaigns: Manages recall outreach

How Kenect works

Customers text or chat with the dealership, and Kenect's AI replies at any hour, schedules service and responds to leads. Calls can be answered by an AI receptionist. Messages sync with the dealership's DMS.

Who uses Kenect?

Dealerships and local businesses. Brands such as Honda and Harley-Davidson dealers are cited, with claims of a 23 percent monthly service revenue increase and 90 minutes saved per employee per day.

Kenect pricing

Kenect does not disclose pricing on this page.

Kenect alternatives

Alternatives include Podium for messaging and reviews, Impel for automotive AI, and Birdeye for reputation and messaging.