Outreach

What is Outreach?

Outreach is an AI-powered revenue orchestration platform for sales, marketing, revenue operations and customer success teams, founded in 2014. Its AI agents work alongside reps to prospect, manage deals, forecast, coach and expand accounts.

Key capabilities of Outreach

• AI agents: Prospect, manage deals, forecast, coach and expand accounts.
• Outreach Omni: Conversational agent to ask questions and take actions on accounts.
• Agent Studio: Workflow automation with templates for core sales motions.
• Knowledge Base: Upload case studies and battlecards to personalize AI output.
• Meeting Prep Agent: Briefings with account history and talking points.

How Outreach works

Reps and managers work in Outreach while agents handle prospecting, meeting prep and deal tasks, drawing on uploaded knowledge. The Outreach MCP lets information and actions flow across the GTM stack so agents can act for sales teams. Agent controls are fully configurable with audit trails.

Who uses Outreach?

Enterprise revenue teams use Outreach. The vendor lists Avis, Databricks, Zoom, Siemens, Snowflake, Okta and ServiceNow as customers.

Outreach pricing

The vendor does not publish prices, so Outreach is quote-based.

Outreach alternatives

Salesloft is a sales engagement and forecasting platform, Apollo.io combines a contact database with outreach, and Clari focuses on revenue forecasting. Outreach is distinguished by its agent studio and MCP integration layer.