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Omnichannel customer engagement with AgentLabs AI agents
Updated
Qiscus is an agentic customer engagement platform from an Indonesian company. It unifies more than 20 messaging channels in one omnichannel inbox and adds AI agents for customer service.
Customer messages from WhatsApp, Instagram, TikTok, in-app chat and other channels land in one inbox. AgentLabs AI agents can resolve inquiries automatically, while Agent Copilot suggests replies for human agents. Connectors are available through the Qiscus App Center.
Businesses in Indonesia and the region that serve customers over WhatsApp and social messaging, in sectors such as education, as shown in the vendor solution pages.
The vendor page did not show prices. Third-party sources cite Omnichannel Chat Startup at USD 115 per month (5 agents) and Grow at USD 270 per month (10 agents), with custom Enterprise and AgentLabs quoted separately.
Related tools include SiteGPT, Quiq, Wonderchat, Twig and DevRev, covering AI support chat and customer service automation.
Pricing Model
SUBSCRIPTION
Starting Price
Contact vendor
Free Options
None
| Feature | Startup | Grow | Enterprise |
|---|---|---|---|
| 5 agents | , | , | |
| Up to 3,000 monthly active users | , | , | |
| Third-party cited price | , | ||
| 10 agents | , | , | |
| Up to 10,000 monthly active users | , | , | |
| Custom quote | , | , |
Other
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
The AI-native platform with shared memory for support, product, and sales
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