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AI-powered digital conversations for credit unions
Eltropy is a digital conversations for credit unions AI agent offering a digital communications platform with AI for credit unions and community banks. Founded in 2014 and based in Milpitas, California, USA, Eltropy helps credit unions and community banks automate digital conversations for credit unions work and get results faster.
Eltropy takes text and audio as input and produces text and actions. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Core banking systems, Salesforce, Jack Henry and Fiserv, so the agent works inside existing workflows.
Eltropy is built for credit unions and community banks. It suits teams that want texting and video banking and AI agents and assist without adding headcount, while keeping people in control of review and final decisions.
Eltropy is often compared with Glia. Eltropy stands out for texting and video banking and secure messaging. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Eltropy for individuals and growing teams. See eltropy.com for current pricing.
Eltropy for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Texting and video banking | , | |
| AI agents and assist | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Secure messaging | , | |
| Collections communications | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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AI customer service agent that resolves support conversations
The most intuitive customer support platform
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