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AI-powered helpdesk automation
eesel AI is a helpdesk automation AI agent offering an AI support agent that learns from past tickets and docs to answer, triage and draft replies in your helpdesk. eesel AI helps support teams automate helpdesk automation work and get results faster.
eesel AI takes text as input and produces text. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Zendesk, Freshdesk, Intercom and Slack, so the agent works inside existing workflows.
eesel AI is built for support teams. It suits teams that want ticket auto-replies and triage and tagging without adding headcount, while keeping people in control of review and final decisions.
eesel AI is often compared with Forethought. eesel AI stands out for ticket auto-replies and AI copilot drafts. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free version, Free trial
Try eesel AI with limited usage.
eesel AI for individuals and growing teams. See eesel.ai for current pricing.
eesel AI for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Free | Pro Popular | Enterprise |
|---|---|---|---|
| Ticket auto-replies | , | ||
| Limited monthly usage | , | , | |
| Community support | , | , | |
| Triage and tagging | , | , | |
| Higher usage limits | , | , | |
| Integrations | , | , | |
| Email support | , | , | |
| Everything in Pro | , | , | |
| AI copilot drafts | , | , | |
| Internal Q&A | , | , | |
| SSO and admin controls | , | , | |
| Dedicated support | , | , |
DevOps
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Storage
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API Types
SDK Availability
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
