Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options — free and unbiased.
A real human, fast
Someone on our team replies within one business day — no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing — you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
Free live chat and helpdesk software for websites
Tawk.to is a widely used live chat and customer support platform that is famously free — its core suite (live chat, email ticketing, a hosted knowledge base, basic CRM, and chat pages) costs nothing, with no cap on agents, chat volume, or the number of websites you connect. Businesses embed a chat widget to talk to website visitors in real time, answer questions, and capture leads, then manage those conversations and tickets in one dashboard. This free model has made Tawk.to enormously popular with small businesses, startups, and anyone who wants live chat without a subscription.
The platform covers real-time and asynchronous support. Live chat lets agents message visitors and see who is on the site; ticketing handles email support; and a knowledge base enables self-service. Automation, canned responses, triggers, monitoring, and a mobile app keep teams responsive, and AI features (AI Assist and AI agents) answer from your knowledge base and automate routine replies. Tawk.to monetizes through optional paid add-ons rather than seat fees, and even offers hired live-chat agents and virtual assistants as a service.
Tawk.to serves small businesses, startups, and websites that want free live chat and support. The core platform is free forever; optional paid add-ons include removing the "Powered by tawk.to" branding (around $29/month), AI Assist (around $29/month), in-widget Video + Voice + screen-sharing (around $29/month), AI Agents (free to 100 messages/month, then from $29), Voice Agents (from $49/month), and Data Enrichment (from $59/month), plus hired agents from $1/hour. It competes with Tidio, Crisp, LiveChat, and Intercom, differentiating on a genuinely free core with pay-as-you-need add-ons.
Pricing Model
Free + paid add-ons
Starting Price
$0/mo
Free Options
Free version
Free forever: unlimited agents, chats, and websites.
Add-on: remove "Powered by tawk.to" and use your branding.
Add-on: AI features and AI agents (free to 100 messages/mo).
Video+Voice ~$29/mo, Voice Agents from $49, Data Enrichment from $59.
| Feature | Free Popular | Remove Branding | AI Assist | Add-ons (Voice/Video/Data) |
|---|---|---|---|---|
| Live chat | — | — | — | |
| Email ticketing | — | — | — | |
| Hosted knowledge base | — | — | — | |
| Basic CRM | — | — | — | |
| Unlimited agents/sites | — | — | — | |
| White-label widget | — | — | — | |
| Custom domains | — | — | — | |
| Branded emails/transcripts | — | — | — | |
| Branded knowledge base | — | — | — | |
| Annual billing | — | — | — | |
| AI Assist | — | — | — | |
| AI agents (from $29) | — | — | — | |
| Answer from knowledge base | — | — | — | |
| Automate routine replies | — | — | — | |
| Human handoff | — | — | — | |
| In-widget video/voice | — | — | — | |
| Screen-sharing | — | — | — | |
| Voice agents | — | — | — | |
| Data enrichment | — | — | — | |
| Hired agents from $1/hr | — | — | — |
Other
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review Tawk.to.
Have a question about Tawk.to? Ask the community.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Live chat and AI chatbots for small businesses and ecommerce.
Affordable all-in-one customer messaging and live chat.
Live chat, helpdesk, and knowledge base with AI
AI-first customer service platform with the Fin AI agent
