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Agentic AI for ecommerce customer experience
Siena AI is AI CX agent software offering an AI agent that handles ecommerce customer conversations with empathy and brand-specific reasoning. Founded in 2023 and based in New York, New York, USA, Siena AI helps DTC ecommerce brands work more efficiently and achieve better outcomes.
Siena AI is built for DTC ecommerce brands. It suits teams that want empathetic AI agent without spreadsheets and disconnected tools.
Compared with alternatives like Zowie, Siena AI differentiates on empathetic AI agent. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Siena AI for growing teams. Contact for a quote.
Advanced Siena AI for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| empathetic AI agent | , | |
| ecommerce action taking | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| brand voice personas | , | |
| Gorgias and Zendesk integration | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
