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Agentic AI for enterprise customer experience
Netomi is agentic AI customer service software offering an AI customer service platform resolving tickets across chat, email, voice and messaging. Founded in 2016 and based in San Mateo, California, USA, Netomi helps enterprise support organizations work more efficiently and achieve better outcomes.
Netomi is built for enterprise support organizations. It suits teams that want autonomous ticket resolution without spreadsheets and disconnected tools.
Compared with alternatives like Ada, Netomi differentiates on autonomous ticket resolution. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Netomi for growing teams. Contact for a quote.
Advanced Netomi for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| autonomous ticket resolution | , | |
| omnichannel AI agents | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| enterprise integrations | , | |
| governance and analytics | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
