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Support platform for B2B teams
Plain is B2B customer support software offering a B2B customer support platform unifying Slack, email, chat and forms with AI and Linear integration. Founded in 2020 and based in London, United Kingdom, Plain helps B2B SaaS support teams work more efficiently and achieve better outcomes.
Plain is built for B2B SaaS support teams. It suits teams that want unified B2B support inbox without spreadsheets and disconnected tools.
Compared with alternatives like Pylon, Plain differentiates on unified B2B support inbox. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Plain for growing teams. Contact for a quote.
Advanced Plain for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| unified B2B support inbox | , | |
| Slack Connect support | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| AI support agent | , | |
| Linear and Jira integration | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Customer service and engagement platform with omnichannel ticketing
AI-first customer service platform with the Fin AI agent
The customer communication platform with a shared inbox.
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