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Open-source helpdesk
UVdesk is open-source help desk software offering an open-source helpdesk for ecommerce and SaaS support teams. Based in Noida, India, UVdesk helps ecommerce support teams work more efficiently and achieve better outcomes.
UVdesk is built for ecommerce support teams. It suits teams that want ticketing without spreadsheets and disconnected tools.
Compared with alternatives like Zendesk, UVdesk differentiates on ticketing. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core UVdesk for growing teams. Contact for a quote.
Advanced UVdesk for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| ticketing | , | |
| ecommerce integrations | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| knowledge base | , | |
| automation | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
All-in-one CRM with sales, marketing, and service automation.
Shared inbox, help center, and chat for customer support.
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