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WhatsApp Business API platform for marketing, sales and support
Updated
Interakt is a WhatsApp-focused customer engagement platform for marketing, sales and support teams, with Instagram automation and RCS campaigns as well. It offers an official WhatsApp Business API product, a team inbox, a no-code chatbot builder and a sales CRM. It is aimed at small and mid-size businesses, particularly online sellers in India.
A business connects its WhatsApp number to Interakt, then sends template messages for campaigns and notifications and replies to customers from a shared inbox. Chatbots and automations handle common questions, and the CRM tracks leads through a sales pipeline. Integrations pull orders and customers from stores such as Shopify and WooCommerce to trigger messages.
Interakt is used by online sellers, D2C brands and service businesses that sell or support customers over WhatsApp. Marketing teams run campaigns, support agents work from the inbox and sales agents follow leads in the CRM.
Interakt prices are in INR and exclude taxes. Starter (Instagram only) is ₹999 per month, Growth is ₹2,799 per month, and Advanced is ₹3,799 per month. Enterprise is quoted on request. Sales CRM is ₹2,499 per month with 5 sales agents. WhatsApp template messages are billed per message, for example ₹0.958 for marketing on Growth. Yearly billing saves 20%, and a 14-day free trial needs no credit card.
Interakt lists integrations including Shopify, WooCommerce, Razorpay, Stripe, Zoho CRM, Salesforce, Freshdesk, Google Sheets, TallyPrime, Zoho Books, Unicommerce and MoEngage. The full list is on its integrations page.
Tidio is a chat widget and chatbot tool for websites, with live chat as its main focus rather than WhatsApp campaigns. LiveChat is a website live chat and helpdesk product for support teams. Intercom is a broader customer messaging and support platform with higher price points. GetGabs is a separate product on this marketplace.
Pricing Model
SUBSCRIPTION
Starting Price
Contact vendor
Free Options
Free trial
| Feature | Starter (Instagram only) | Growth | Advanced | Enterprise | Sales CRM |
|---|---|---|---|---|---|
| Unlimited Instagram DMs and comments | , | , | , | , | |
| Giveaway and price-query automation | , | , | , | , | |
| Unlimited agents | , | , | , | ||
| WhatsApp and Instagram | , | , | , | , | |
| Campaign click and conversion tracking | , | , | , | , | |
| Catalogs and WhatsApp Pay | , | , | , | , | |
| Everything in Growth | , | , | , | , | |
| Branching chatbots | , | , | , | , | |
| Outbound and inbound calling | , | , | , | , | |
| Auto-assignment | , | , | , | , | |
| Unlimited messages | , | , | , | , | |
| No template markups | , | , | , | , | |
| Dedicated account manager | , | , | , | , | |
| WhatsApp, Instagram and RCS | , | , | , | , | |
| 5 sales agents included | , | , | , | , | |
| Sales pipelines | , | , | , | , | |
| Lead auto-assignment | , | , | , | , | |
| Unlimited contacts | , | , | , | , |
Other
CRM
Finance
Communication
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API Types
SDK Availability
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Live chat and AI chatbots for small businesses and ecommerce.
AI-first customer service platform with the Fin AI agent
Live chat and help desk software for customer service teams
WhatsApp marketing, chatbot and shared inbox on the official API
