Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options — free and unbiased.
A real human, fast
Someone on our team replies within one business day — no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing — you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
AI helpdesk and ticketing for Slack teams
ClearFeed is an AI helpdesk and ticketing platform for teams that run support in Slack, covering both internal support (IT, HR, Ops) and external customer support in shared Slack channels. It adds structured ticketing, SLAs, routing, and AI automation on top of Slack, so conversations that would otherwise get lost become tracked, measured, and resolvable requests.
The platform turns Slack messages into tickets, surfaces which need attention, routes them to the right responders, and uses AI to suggest answers, auto-resolve common questions, and draft replies from your knowledge base. It bridges Slack support to help desks and issue trackers, and offers analytics so teams can measure response times, volumes, and SLA compliance across channels.
ClearFeed offers flexible pricing with both seat-based and usage-based options: agent-based Starter at 24 dollars per agent per month and Professional at 49 dollars per agent per month, plus usage-based pricing from around 40 dollars per month for 10 channels and 100 tickets. AI capabilities are metered and can add a few hundred dollars annually. There is no free tier, only a 14-day trial. It competes with Unthread, Thena, Pylon, and traditional help desks.
Pricing Model
Subscription
Starting Price
$24/mo
Free Options
Free trial
| Feature | Starter | Professional Popular | Usage-Based | Enterprise |
|---|---|---|---|---|
| Per agent | — | — | ||
| Slack ticketing | — | — | — | |
| SLAs | — | — | — | |
| Routing | — | — | — | |
| 14-day trial | — | — | — | |
| AI answer suggestions | — | — | — | |
| Advanced analytics | — | — | — | |
| More integrations | — | — | — | |
| From 40 dollars | — | — | — | |
| 10 channels | — | — | — | |
| 100 tickets | — | — | — | |
| Pay by volume | — | — | — | |
| Custom pricing | — | — | — | |
| SSO | — | — | — | |
| Advanced security | — | — | — | |
| Dedicated support | — | — | — |
Other
CRM
DevOps
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review ClearFeed.
Have a question about ClearFeed? Ask the community.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Customer service and engagement platform with omnichannel ticketing
