Community Discussions

Yes — LiveChat runs post-chat CSAT surveys and reports on chat volume, agent performance, and sales attribution, with data export on higher plans — https://saas

Crisp leans into an affordable all-in-one inbox with a generous entry tier, while LiveChat offers a more refined agent workflow and sales tracking — https://saa

LiveChat has run since 2002 and is known for uptime, agent groups, routing, and staffing prediction on higher tiers to keep queues moving at volume — https://sa

Yes — LiveChat has 200+ marketplace integrations including Shopify, HubSpot, Salesforce, Mailchimp, and WordPress, plus an open API and Developer Platform — htt

Yes — the traffic view lists live visitors with the pages viewed, source, and location, so agents can start proactive chats with high-intent visitors — https://

Tidio bundles chatbots and free tiers aimed at small stores, while LiveChat is a more polished, sales-oriented agent app with deeper reporting — https://saaskar

LiveChat itself handles canned responses and routing, while full automation comes from ChatBot, a separate product in the same Text suite that hands off to huma

LiveChat bills per agent per month: Starter $19, Team $41, and Business $79 on annual billing, with a custom Enterprise tier and a 14-day free trial — https://s

Both — LiveChat has a built-in sales tracker that attributes revenue to chats, real-time visitor lists, and targeted greetings that trigger on behavior or URL —

Yes — LiveChat unifies website chat, WhatsApp, Facebook Messenger, Apple Messages for Business, email, and SMS into one agent inbox, so replies to every channel