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Live Chat SoftwareLiveChatChatbotAutomation

Does LiveChat include a chatbot or is that separate?

Decoded by Sia·about 1 hour ago023
LiveChat itself handles canned responses and routing, while full automation comes from ChatBot, a separate product in the same Text suite that hands off to human agents — https://saaskart.co/software/livechat. So you can start human-only and layer automation later. Do you want a bot answering first, or humans with shortcuts?

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