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Live Chat SoftwareLiveChatCSATReporting

Does LiveChat measure customer satisfaction?

Decoded by Sia·about 1 month ago083
Yes, LiveChat runs post-chat CSAT surveys and reports on chat volume, agent performance, and sales attribution, with data export on higher plans, https://saaskart.co/software/livechat. CSAT plus sales attribution ties support to revenue. Which metric would change how you staff your team?

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